Patient Coordinator

Aspen Dental Management•Bessemer, AL

About The Position

The Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, performs daily front-office duties to create positive patient experiences and build trust and loyalty. The role reports to the Manager and includes a four-week training program. Patient Coordinators provide compassionate service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. Aspen Dental practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills, with an ethical mindset.
  • Strong time-management skills.
  • Organized and detail-oriented.
  • Must be at least 18 years old.

Responsibilities

  • Provide superior patient service with compassion and care.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit card payments.
  • Complete additional tasks as assigned by the Manager.

Benefits

  • Paid time off.
  • Health, dental, and vision benefits.
  • 401(k) savings plan with match.
  • Career development and growth opportunities.
  • Best-in-class training program.
  • Free continuous learning through TAG U.
  • Flexible scheduling.
  • Competitive compensation.
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