Patient Coordinator

Aspen Dental•Cincinnati, OH

About The Position

As a Patient Coordinator, also called a Patient Experience Coordinator at Aspen Dental, you will perform daily front-office tasks to create positive impressions and build trust and loyalty with patients. You will report to the Manager and participate in a four-week training program. The role provides patient support in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills with an ethical mindset.
  • High regard for time management.
  • Organized and detail oriented.
  • Must be age 18 or older.

Responsibilities

  • Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit card payments.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off.
  • Health, dental, and vision benefits.
  • 401(k) savings plan with match.
  • Career development and growth opportunities.
  • Best-in-class training program.
  • Supportive culture that encourages collaboration and innovation.
  • Free continuous learning through TAG U.
  • Flexible scheduling.
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