Patient Coordinator

Midwest Orthopaedics at Rush • Westchester, IL

3d • $17 - $18

About The Position

Midwest Orthopaedics at Rush is seeking a Patient Coordinator for its outpatient clinic near Oak Brook, Illinois. This entry-level role is responsible for the overall flow of patients through the clinic. The position calls for strong customer service, attention to detail, and the ability to multitask in a fast-paced environment. The employer is willing to train the right candidate; medical office experience is a plus.

The Patient Coordinator directs patients to rooms, takes and records vital signs, supports check-in and patient updates, answers phone calls, tracks patients in Athena, collects copays, and ensures forms are completed. The role also includes cleaning rooms between patients and keeping rooms stocked with supplies.

Requirements

• High school diploma or general education degree (GED).
• Customer service experience.

Nice To Haves

• Medical office experience.

Responsibilities

• Direct the flow of patients into rooms during clinic days.
• Measure and record patients’ blood pressure, weight, and height in their charts.
• Maintain customer service standards during patient check-in and status updates, and while answering phone calls.
• Maintain a positive demeanor with patients, peers, supervisors, and physicians, including when receiving feedback or direction.
• Track patients in Athena, collect copays, and ensure forms are completed.
• Clean rooms between patients.
• Keep rooms stocked with necessary supplies.

Benefits

• Quarterly bonus potential.
• Medical, dental, and vision insurance.
• Paid time off and paid holidays.
• Company-paid life and long-term disability insurance.
• Voluntary life, AD&D, and short-term disability insurance.
• Critical illness and accident insurance.
• 401(k) savings plan.
• 401(k) employer contribution.
• Pet insurance.
• Commuter benefits.
• Employee Assistance Program (EAP).
• Tax-advantaged accounts (FSA, HSA, and Dependent Care FSA).
• HSA employer contribution when enrolled in a HDHP.
• Tuition reimbursement.
• Opportunity to grow and develop a career with an industry leader.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED