Medical Receptionist - paid local travel, full benefits
About The Position
The Patient Coordinator is the first point of contact for patients and helps set a positive tone for their visit through excellent patient care. The role also handles administrative responsibilities that support a smooth patient check-in and check-out experience. The position is based in Richmond, Virginia, with regular travel to Colonial Heights and Williamsburg and occasional travel to Fredericksburg and Tappahannock. Mileage and travel time are paid. The clinic is open Monday through Friday, 7:00 a.m. to 5:30 p.m.; shifts fall within those hours, with occasional earlier or later work as needed. The role may require working more than 40 hours to meet business needs. Pay is $18–$21, depending on experience.
Requirements
- High school diploma or GED.
- One year of related experience and/or training, or an equivalent combination of education and experience.
- Ability to interact courteously and professionally with employees at all levels.
- Desire to gain industry knowledge and training.
- Initiative in accomplishing practice goals.
- Ability to grow, adapt, and accept change.
- Ability to foster a positive, team-oriented, patient-focused work environment.
- Commitment to work over 40 hours when needed to meet business needs.
- Reliable transportation that allows travel among multiple work locations with minimal notice.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Responsibilities
- Provide exceptional customer service during every in-person and phone interaction; greet patients promptly and professionally and thank them when they leave.
- Answer external and internal phone calls and provide prompt, courteous service.
- Respect patients’ and doctors’ time and schedules by acting with urgency.
- Manage patient flow in the office.
- Know common fees for visits and collect the correct payments.
- Complete daily reconciliations, close the day, and count down the cash drawer.
- Perform general office duties and cleaning as assigned by the manager.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Employee discounts
- Paid mileage and travel time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
