Patient Representative

Ivy Rehab • Wallingford, CT

22h • $18 - $20

About The Position

The Patient Coordinator works collaboratively with clinicians and colleagues to support patient care and provide exceptional customer service in a physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) clinic. The role supports the patient experience and helps maintain optimal clinic performance in a supportive environment that offers resources, mentorship, and opportunities for growth and development.

Requirements

• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Strong time management and ability to multitask in a fast-paced environment.
• Self-motivation and a drive to exceed patient expectations.
• Adaptability and a positive attitude when workloads fluctuate.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

• At least 1 year of administrative experience in a healthcare setting is preferred.

Responsibilities

• Greet and check in patients.
• Schedule appointments.
• Answer incoming phone calls.
• Verify insurance coverage and obtain necessary authorization.
• Collect payments.
• Process new patients.
• Help the clinic maintain optimal performance.
• Collaborate with clinicians and colleagues to provide exceptional patient care and customer service.

Benefits

• Eligibility for a full benefits package beginning within the first month of employment.
• Generous paid time off plans.
• Paid holidays.
• Bonus incentive opportunities.
• Access to resources, mentorship, and career advice.
• Training programs and opportunities for career advancement in administrative excellence and leadership development.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed