Patient Consultant PT

Agri-Genesis•Joplin, MO
•$15 - $15

About The Position

The Patient Consultant provides a personalized, education-driven experience for customers at a Sunrise dispensary. The role requires knowledge of cannabis products, effects, and industry trends, while accurately processing transactions and maintaining customer and transaction records. The Patient Consultant supports daily store operations, customer flow, cleanliness, and organization, and follows state regulations, security protocols, and company policies. Success includes providing high-quality customer interactions, maintaining transaction and compliance accuracy, supporting team efficiency during peak hours, meeting performance expectations, and demonstrating reliability, professionalism, and teamwork.

Requirements

  • Must be 21 years of age or older.
  • Eligible to obtain a Missouri Medical Marijuana Agent Identification Card.
  • High school diploma or GED required.
  • Strong customer service and communication skills.
  • High attention to detail and ability to multitask.
  • Ability to stand, walk, bend, and lift up to 50 pounds.
  • Ability to work flexible schedules, including nights and weekends.
  • Computer and basic technology proficiency required.
  • English fluency required.

Nice To Haves

  • Cannabis knowledge or retail experience preferred.
  • Additional languages preferred.

Responsibilities

  • Deliver a personalized, education-driven experience for each customer.
  • Maintain strong knowledge of cannabis products, effects, and industry trends.
  • Accurately process transactions and handle cash in accordance with company procedures.
  • Ensure compliance with state regulations, security protocols, and company policies.
  • Support daily dispensary operations, including cleanliness, organization, and workflow.
  • Contribute to team success by meeting performance expectations and maintaining a positive work environment.
  • Accurately enter and maintain customer profiles and transaction data.
  • Support customer flow and assist in maintaining efficient store operations.
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