Patient Communications Operator

New York Cancer and Blood Specialists • Ridge, NY

15h • Onsite

About The Position

New York Cancer and Blood Specialists is seeking a Patient Communications Operator in Ridge, New York. The operator answers high-volume telephone calls, responds to inquiries, resolves issues, and enters data into a computer. The role requires protecting patient privacy by following HIPAA confidentiality guidelines. The schedule is five 8.5-hour shifts, Monday through Friday.

Requirements

• At least 1 year of experience as a call center operator, preferably in the medical field.
• Excellent computer and customer service skills.
• High school diploma.
• Strong customer service skills.
• Excellent verbal and written communication skills.

Nice To Haves

• Bilingual English/Spanish.

Responsibilities

• Answer high-volume telephone calls.
• Respond to inquiries and resolve issues.
• Enter data into a computer.
• Protect patient privacy by adhering to HIPAA confidentiality guidelines.

Benefits

• Health insurance starting on day one.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Short- and long-term disability coverage.
• 401(k) plan.
• Paid time off (PTO).
• Eight paid holidays, including two floating holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED