Patient Communications Operator

OneOncology • Ridge, NY

2d • Onsite

About The Position

New York Cancer & Blood Specialists is hiring a Patient Communications Operator in Ridge, New York. The operator answers a high volume of telephone calls, responds to inquiries, resolves issues, and enters data into a computer. The role requires protecting patient privacy by following HIPAA confidentiality guidelines. The schedule is five 8.5-hour shifts, Monday through Friday.

Requirements

• At least 1 year of experience as a call center operator, preferably in the medical field.
• Excellent computer and customer service skills.
• High school diploma.
• Strong customer service skills.
• Excellent verbal and written communication skills.

Nice To Haves

• Bilingual English/Spanish.

Responsibilities

• Answer high-volume telephone calls.
• Respond to inquiries and resolve issues.
• Enter data into the computer.
• Protect patient privacy by adhering to HIPAA confidentiality guidelines.

Benefits

• Health insurance starting on day one
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability
• 401(k) plan
• PTO
• Eight paid holidays, including two floating holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED