Patient Communications Operator

New York Cancer and Blood Specialists • Ridge, NY

1d • Onsite

About The Position

New York Cancer & Blood Specialists is seeking a Patient Communications Operator in Ridge, New York. The operator answers a high volume of telephone calls, responds to inquiries, resolves issues, and enters data into a computer. The role requires protecting patient privacy by following HIPAA confidentiality guidelines. The schedule consists of five 8.5-hour shifts, Monday through Friday, scheduled between 7:30 a.m. and 6:30 p.m.

Requirements

• At least one year of experience as a call center operator; medical-field experience is preferred.
• Excellent computer and customer service skills.
• High school diploma.
• Excellent verbal and written communication skills.

Nice To Haves

• Call center operator experience in the medical field.

Responsibilities

• Answer a high volume of telephone calls.
• Respond to inquiries and resolve issues.
• Enter data into the computer.
• Protect patient privacy by adhering to HIPAA confidentiality guidelines.

Benefits

• Health insurance starting on day one
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability
• 401(k) plan
• Generous paid time off
• Eight paid holidays, including two floating holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED