Communications Manager, Patient Communications

Emory•Atlanta, GA

1d•Onsite

About The Position

The Internal Communications Manager is an individual contributor on the communications team supporting business partners across the Emory Healthcare system. The role works with internal functions—including Human Resources, Emory Digital, clinical services, and executive leadership—to develop and implement communication strategies and manage day-to-day employee communication needs. The ideal candidate has experience supporting a range of internal communications needs within a large organization. The position develops and promotes integrated internal communications for Emory Digital (IT), Human Resources, executive communications, operations communications, and other key organizational functions. It creates communications tailored to the author, medium, and audience, and supports communication programs and materials for targeted audiences. The role may also coordinate and update organizational websites, lead assigned projects, and assist with management of funds associated with communication services. It maintains communication records and resources and serves as an internal communications consultant for programs and services. Less than 10% travel may be required. This is an on-site employee position.

Requirements

Bachelor's degree in communications, public relations, marketing, or a related field.
Five years of experience developing internal communication, marketing, and informational materials, or an equivalent combination of experience and education.
Knowledge of publishing and related software.
Understanding of IT and technological terminology.
Design skills, such as Adobe Creative Cloud, Canva, and PowerPoint.
Video planning, creation, scripting, and editing capabilities.
Knowledge of internal and external communications tools, such as Salesforce, Wrike, content management systems, and SharePoint.
Knowledge of health care and health care technology.
Basic graphic design capabilities.
Familiarity with communication tools and technology.
Experience managing an editorial calendar and drafting and managing strategic communication plans.

Responsibilities

Develop and promote integrated internal communications for Emory Digital (IT), Human Resources, executive communications, operations communications, and other key organizational functions.
Create detailed, accurate, concise messages tailored to the author, communication vehicle, and audience, including department-wide messaging, leadership communications, meeting presentations, video scripts, key messages, and talking points.
Collaborate with others to develop and implement programs and communication materials for targeted audiences, enhancing awareness and use of division programs and services.
Create promotional materials, including articles, brochures, forms, and flyers.
May design, coordinate, and update organizational and related websites to educate audiences and promote activities and programs.
Lead projects as assigned.
May manage or assist with managing and allocating funds associated with the daily operations of communication services.
Maintain records, documents, contacts, and other communication resources needed to perform duties.
Serve as an internal communications consultant for programs and services.
Perform related responsibilities as required.