Communications Manager, Patient Communications
About The Position
The Communications Manager is an individual contributor on the communications team, supporting business partners across the Emory Healthcare system. The role works with internal functions—including Human Resources, Emory Digital, clinical services, and executive leadership—to develop and implement communication strategies and manage day-to-day employee communication needs. The position supports integrated internal communications across Emory Digital (IT), Human Resources, executive communications, operations, and other organizational functions. It creates audience- and channel-appropriate messages and materials, collaborates on programs that raise awareness and utilization of services, and may coordinate organizational websites. The role may also manage or assist with funds for communication services, maintains communication resources, and serves as an internal communications consultant. Travel of less than 10% may be required. This is an on-site employee position.
Requirements
- Bachelor’s degree in communications, public relations, marketing, or a related field.
- Five years of experience developing internal communication, marketing, and informational materials, or an equivalent combination of experience and education.
- Knowledge of publishing and related software.
- Understanding of IT and technology terminology.
- Design skills, such as Adobe Creative Cloud, Canva, or PowerPoint.
- Video planning, creation, scripting, and editing capabilities.
- Knowledge of internal and external communications tools, such as Salesforce, Wrike, content management systems, and SharePoint.
- Knowledge of health care and health care technology.
- Basic graphic design capabilities.
- Familiarity with communication tools and technology.
- Experience managing an editorial calendar and drafting and managing strategic communication plans.
Responsibilities
- Develop and implement communication strategies and manage day-to-day employee communication needs for internal business partners.
- Support integrated communications and promotion for Emory Digital (IT), Human Resources, executive communications, operations, and other organizational functions.
- Create detailed, accurate, concise messages tailored to the author, communication vehicle, and audience, including department-wide messages, leadership communications, meeting presentations, video scripts, key messages, and talking points.
- Collaborate with others to develop and implement programs and communication materials for targeted audiences to enhance awareness and utilization of division programs and services.
- Create promotional materials, including articles, brochures, forms, and flyers.
- May design, coordinate, and update organizational and related websites to educate and promote activities and programs.
- Lead projects as assigned.
- May manage or assist in managing and allocating funds associated with daily communication-services operations.
- Maintain records, documents, contacts, and other communication resources needed to perform the role.
- Serve as an internal communications consultant for programs and services.
- Perform related responsibilities as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
