Patient Catering Associate - Optional

TriHealth • Oxford, OH

16h • Onsite

About The Position

The Patient Catering Associate at TriHealth’s McCullough-Hyde Memorial Hospital supports patient meal service. Duties include obtaining and processing menu selections; assembling, delivering, and picking up trays; disassembling dirty trays; preparing food; responding to special requests and needs; delivering between-meal food; maintaining cleanliness of trayline stations and equipment; and restocking the trayline. The associate communicates patient food issues, concerns, and needs to the area dietitian and nutrition supervisor and assists the dietitian with fluid intake tasks. The role requires familiarity with dietary restrictions, modified diets, food allergies, and diet-order limitations so patient preferences can be met appropriately. The associate is responsible for quality service reflected in patient satisfaction survey results on the assigned unit. Other daily tasks may be assigned by the reporting manager, and routines and task times will be provided.

The position is PRN/optional, with a varying shift and weekend and holiday rotation. Team members are expected to prioritize service excellence, complete assigned work accurately and on time, follow sanitation procedures under HACCP standards, and follow safety processes when assembling and delivering patient trays. The role requires frequent or consistent standing, walking, bending, pushing, pulling, reaching, and use of hands, among other activities.

Requirements

• High school diploma or GED equivalent, or relevant work experience; one year in a TriHealth Nutrition role may be accepted instead of the minimum education.
• One to two years of experience in a related field.
• Ability to read and perform basic math calculations, with reading and writing skills.

Responsibilities

• Provide patient meal service, including menu selection, menu processing, tray assembly, delivery, and pickup.
• Disassemble dirty trays, prepare food, fulfill special requests and needs, deliver between-meal food, and restock the trayline.
• Keep trayline stations and equipment clean.
• Communicate patient food issues, concerns, and needs to the area dietitian and nutrition supervisor.
• Assist the dietitian with fluid intake tasks.
• Apply knowledge of dietary restrictions, modified diets, food allergies, and diet-order limitations when accommodating patient preferences.
• Maintain quality service as reflected in patient satisfaction survey results for the assigned unit.
• Work in the assigned area with service excellence and customer service as priorities.
• Perform assigned tasks accurately, willingly, and on time.
• Follow sanitation procedures according to HACCP standards.
• Build and deliver patient trays while adhering to safety processes.
• Demonstrate TriHealth SERVE standards and ALWAYS behaviors when interacting with patients, guests, team members, and the community.

Benefits

• Career growth opportunities.
• Comprehensive benefits package, although this PRN position is not eligible for TriHealth benefits.
• Competitive shift differentials, as appropriate for the shift worked.

What This Job Offers

• Education Level: High school or GED