Patient Care Technician (PCT) - Adult Behavioral Health Unit - Clermont Hospital

Bon Secours Mercy Health•Batavia, OH

5d•Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role is in the Adult Behavioral Health Unit at Clermont Hospital. The PCT provides basic care and comfort, measures vital signs, assists with personal care, hygiene, feeding, hydration, elimination, and mobility, and performs unit-based specialty duties. The role includes communicating patient changes and concerns to nurses, documenting care accurately and promptly, participating in hand-offs, and completing delegated tasks after competency validation. PCTs use therapeutic transfer techniques, promote patient independence and safety, and individualize care around patients’ interests and hobbies. The position also requires courteous service to patients, families, visitors, and employees; collaboration with the healthcare team; and adherence to patient safety and infection-prevention practices. Other job-related duties may be assigned, subject to reasonable accommodation.

Requirements

BLS Basic Life Support certification: for Mercy Health locations, BLS is preferred upon hire and must be obtained from an approved source before direct patient care; the posting also specifies American Heart Association BLS for Healthcare Provider before hire at RSFH.
For BSMH locations, completion of at least one of the following is required: nursing aide training program; STNA, CNA, or Nurse Aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
For Roper St. Francis Healthcare locations, completion of at least one of the following is required: nursing aide training program; STNA, CNA, or Nurse Aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
For specified Roper St. Francis pathways, be a high school or GED graduate and a current Roper St. Francis teammate; hold current CMA certification and be a high school or GED graduate; or be currently enrolled in or have graduated from an associate’s or bachelor’s degree program in any field. The posting states that the RSF PCT Training Program must be successfully completed upon hire for these pathways.
Communicate clearly with other members of the healthcare team and understand and follow team directions.
Knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
Knowledge and demonstration of infection prevention and transmission-based precautions.
Understand clerical duties and office-based technology.
Work effectively as part of a team and complete assigned tasks accountably.
Provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, nutrition, elimination, ambulation, and patient mobility.
Use clinical technology and escalate concerns through the chain of command.
Use a compassionate, relationship-based approach in care activities.

Nice To Haves

Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
EPIC Electronic Health Record (EHR) training.

Responsibilities

Provide basic patient care, comfort, personal care, and hygiene.
Measure vital signs and collect and document patient data, including intake/output and changes in patient condition.
Assist patients with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and mobility.
Perform unit-based specialty duties and delegated tasks after competency has been validated.
Communicate patient changes and concerns to the nurse and act as a liaison between patients and nurses.
Provide high-level customer service to patients, families, visitors, and employees.
Document patient care accurately, precisely, and promptly when applicable.
Participate in hand-offs and report pertinent information about patient and departmental needs when arriving and leaving.
Use therapeutic transfer techniques that support patient independence and safety.
Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.
Follow patient and healthcare safety standards and infection-prevention practices.