Patient Care Technician (PCT) - Adult Behavioral Health Unit - Clermont Hospital

Mercy Health • Batavia, OH

6d

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, following applicable federal, state, and local regulations and the organization’s policies, procedures, and guidelines. This position is in the Adult Behavioral Health Unit at Clermont Hospital and is scheduled for 36 hours per week on days/evenings.

The PCT provides basic care and comfort, measures vital signs, assists with personal care, hygiene, feeding, hydration, elimination, ambulation, and mobility, and performs unit-based specialty duties. The role promotes patient independence and safety, individualizes care based on patients’ interests and hobbies, communicates patient changes and concerns to nurses, documents care accurately and promptly, and participates in hand-offs. Delegated tasks may be performed after competency has been validated. The PCT also provides customer service to patients, families, visitors, and employees.

Qualifications vary by Mercy Health location. Applicable pathways include completion of a nursing aide training program, nurse aide certification or testing, nursing-program clinical coursework and rotation, relevant clinical experience, or specified education and training pathways. Required BLS certification timing depends on the location. Recent experience in acute care, a physician’s office, home health or hospice, or long-term care is preferred. EPIC electronic health record training is also preferred.

Requirements

• BLS Basic Life Support certification; the required timing and approved source depend on the Mercy Health location.
• For BSMH locations, completion of at least one applicable pathway: nursing aide training; STNA certification where required for Ohio long-term care, CNA certification, or nurse aide state testing; completion of one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, completion of at least one applicable pathway: nursing aide training; STNA, CNA, or nurse aide state testing; completion of one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For specified Roper St. Francis pathways, graduation from an accredited high school or GED equivalency and current Roper St. Francis teammate status, or current CMA certification; successful completion of the RSF PCT Training Program upon hire is required for these pathways.
• For another specified Roper St. Francis pathway, current enrollment in or graduation from an associate’s or bachelor’s degree program in any field; no experience is required, and the RSF PCT Training Program must be completed upon hire.
• Ability to communicate clearly with other members of the healthcare team and understand and follow their directions.
• Knowledge of patient and healthcare safety standards, including fall prevention, skin breakdown, suicide prevention, and environment-of-care safety.
• Knowledge and demonstration of infection prevention and transmission-based precautions.
• Understanding of clerical duties and office-based technology.
• Ability to work as part of a team.
• Ability to collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Ability to provide basic hygiene and activities-of-daily-living care and assist with feeding, hydration, nutrition, elimination, ambulation, and mobility.
• Ability to use clinical technology, take accountability for assigned tasks, and escalate concerns through the chain of command.
• Compassionate, relationship-based approach to care.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility, preferably in the setting for which the applicant is applying.
• EPIC electronic health record training.

Responsibilities

• Provide basic patient care, including care and comfort, vital-sign measurement, personal care, hygiene, and unit-based specialty duties.
• Assist patients with mobility using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide customer service to patients, patients’ families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in hand-offs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and activities of daily living as needed.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed