Patient Care Technician (PCT) - Adult Behavioral Health Unit - Clermont Hospital

Mercy Health BSMH • Batavia, OH

6d

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable federal, state, and local regulations and organizational policies, procedures, and guidelines. The position is in the Adult Behavioral Health Unit at Clermont Hospital.

The PCT provides basic care and comfort, measures vital signs, assists with personal care, hygiene, mobility, and other unit-based duties, and communicates patient changes or concerns to the nurse. The role also includes timely and accurate documentation, hand-off communication, completing validated delegated tasks, using safe therapeutic transfer techniques, encouraging patient independence, and individualizing care around patients' interests and hobbies.

Requirements

• BLS Basic Life Support certification from the American Heart Association is required prior to hire at RSFH; BLS is preferred upon hire at BSMH locations and must be obtained from an approved source before direct patient care.
• For BSMH locations, meet at least one of the listed qualifications: successful completion of a nursing aide training program; STNA, CNA, or nurse aide state testing (STNA required if OH LTC); completion of a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, meet at least one of the listed qualifications: successful completion of a nursing aide training program; STNA, CNA, or nurse aide state testing; completion of one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For the listed Roper St. Francis pathways: be a high school or GED graduate and a current Roper St. Francis teammate, with successful completion of the RSF PCT Training Program upon hire; or be a high school or GED graduate with current CMA certification, with successful completion of the RSF PCT Training Program upon hire; or be currently enrolled in or a graduate of an associate's or bachelor's degree program in any field, with no experience requirement, and successfully complete the RSF PCT Training Program upon hire.
• Clearly communicate with other members of the healthcare team and understand and follow their directions.
• Know patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment-of-care practices.
• Know and demonstrate infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work effectively as part of a team.
• Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
• Use clinical technology and take accountability for completing assigned tasks.
• Use a compassionate, relationship-based approach to care and escalate concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician's office, home health or hospice, or a long-term care facility; experience in the setting for which the applicant is applying is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including comfort, vital-sign measurement, personal care, hygiene, mobility assistance, and unit-based specialty duties.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in hand-offs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients' interests and hobbies.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage, plus HSA/FSA options.
• Life insurance, mental health resources, and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED