Patient Care Technician - Residential Addiction Services

UPMC•Jamestown, NY

11d

About The Position

UPMC Chautauqua is hiring a full-time Patient Care Technician for its Residential Addictions Services Unit. The role works overnight, four 10-hour shifts per week, including every other weekend and rotating holidays. Title and salary are determined based on experience. The position is part of UPMC’s Patient Care Support career ladder and offers opportunities for continued growth and advancement. The Patient Care Technician provides direct patient care and supports nursing staff with activities of daily living, patient procedures, therapies, monitoring, documentation, and unit operations. The technician communicates changes in patient status to the RN, follows care and safety protocols, and may provide patient and family instruction under RN direction. Depending on department needs, the technician must achieve and maintain competency in at least one advanced skill, such as phlebotomy/venipuncture, peripheral IV removal, or 12-lead EKG and basic arrhythmia. Required credentials and clearances include CPR or BLS, Comprehensive Crisis Management, and specified New York State reporting, fingerprint, and registry requirements. Access to medications is limited to distributing medication to the nurse.

Requirements

High school diploma or equivalent.
Meet one of the following experience or training pathways: one year of general healthcare experience; six months as a UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire, transfer, or promotion; enrollment in a PT/OT/PA program or related healthcare training program with at least one clinical rotation completed; or completion of a bachelor's degree in a health sciences field.
Successful completion of the UPMC patient care technician class.
Successful completion of basic information system training.
Ability to communicate effectively both orally and in writing.
CPR meeting AHA standards, including didactic and skills-demonstration components, within 30 days of hire.
Comprehensive Crisis Management (CCMC) within 60 days of hire or transfer and annually thereafter.
Complete the New York SCR Application within the first week of hire.
Complete New York Mandated Reporter training within 90 days of hire or transfer.
Meet the stated New York State fingerprint-check requirement; the job posting states that work may be provisional for 30 days.
Maintain the listed clearances and training: BLS or CPR, CCMC, NY Mandated Reporter Training, NYS Fingerprint Check OASAS (NYFP2), NYS Staff Exclusion List (NYSEL), and NYS Statewide Central Register of Child Abuse (NYSCR).

Nice To Haves

Microcomputer experience.
Emergency Medical Technician (EMT) or Paramedic qualification, or current enrollment in an EMT or Paramedic program.

Responsibilities

Suggest and support departmental changes, take responsibility for assignments, and support department projects and quality initiatives.
Perform nursing assistant responsibilities and patient care tasks, including activities of daily living; weights; vital signs; intake and output; telemetry monitor application and reapplication; prevention measures using TEDs/SCDs; restraint placement and removal; simple dressings; bladder scans; specimen collection; and ticket-to-ride procedures.
Report equipment malfunctions and communicate effectively with other departments and members of the healthcare team.
Contribute to unit activities, including responding to call lights and telephones, passing meal trays, and transporting patients.
Receive feedback and direction constructively, identify learning needs, improve skills and performance, request assistance with planning and prioritization as needed, and participate in self-review when requested.
Maintain respectful, productive working relationships and demonstrate accountability, motivation, commitment, and awareness of cultural diversity, workplace safety, horizontal violence, and impairment in the health professions.
Provide patient care, assist with procedures and activities of daily living, and assist with physical, respiratory, and cardiopulmonary therapies.
Provide feedback to the RN about patient care and report changes in patient status.
Instruct patients and families under the direction of the RN.
Apply, monitor, and remove patient restraints according to physician or hospital protocol, as applicable.
Follow patient-care and hospital-information policies and procedures, including safety policies and standard precautions.
Document in the medical record according to established procedures; complete assigned work promptly and perform department clerical functions as needed.
Perform in accordance with system-wide competencies and behaviors, and complete other assigned duties.
Achieve and maintain competency in, and perform at least one advanced skill based on department needs: phlebotomy/venipuncture, peripheral IV removal, or 12-lead EKG and basic arrhythmia.