Clinical Manager - Addiction Services (IOP & Residential)

SOUTHWESTERN AND AFFILIATES • Evansville, IN

12d

About The Position

Southwestern Behavioral Healthcare is seeking a Clinical Manager to coordinate, oversee, and elevate clinical services across its Intensive Outpatient Program (IOP) and Stepping Forward Women (SFW), a specialized ASAM 3.1 outpatient residential facility. The role provides day-to-day clinical leadership and oversight, supervises assigned clinical staff, and monitors the quality and appropriateness of services. It manages clinical processes from admission and assessment through treatment planning, service use, transitions, and discharge, while supporting appropriate levels of care and coordination among multidisciplinary teams.

The Clinical Manager supports staff development and performance, monitors clinical documentation and program quality, and participates in quality improvement, compliance, accreditation, utilization-management, and regulatory-readiness activities. The position communicates program needs and clinical, staffing, safety, and compliance concerns to the Director of Addiction Services and participates in the on-call rotation.

Requirements

• Master’s degree in Social Work.
• Prior supervisory experience.
• LCSW required.
• Minimum of five years of clinical experience working with a wide range of client diagnoses.
• Experience treating substance use disorders.
• Demonstrated excellent leadership, communication, and organizational skills.
• Must obtain and maintain de-escalation and crisis-intervention training.
• Must pass required background checks, including county/state checks and a sex offender registry check, and pass a drug screen.

Responsibilities

• Provide day-to-day clinical leadership and oversight of IOP and SFW treatment services, including ASAM 3.1 services.
• Supervise assigned clinical staff and monitor service quality and appropriateness through individual and group supervision, chart review, treatment-team participation, and ongoing performance feedback.
• Manage admissions, assessments, treatment planning, scheduling, service utilization, transitions, and discharge-planning processes.
• Ensure services are provided at the appropriate level of care by appropriately qualified staff and in accordance with approved clinical practices, organizational standards, and applicable requirements.
• Coordinate clinical staff schedules and coverage, and provide clinical coverage when necessary.
• Facilitate regular multidisciplinary treatment-team processes and promote coordination among clinical, medical, residential, peer/recovery, case-management, and other staff.
• Ensure clinical concerns involving relapse, safety, changes in condition, or level-of-care needs receive timely assessment, consultation, intervention, and escalation as appropriate.
• Maintain appropriate distinctions between clinical treatment functions and non-clinical residential or recovery-support services.
• Provide supervision, orientation, training, coaching, and ongoing professional development to assigned staff.
• Complete performance evaluations and address staff performance, documentation, communication, attendance, or professional-conduct concerns in collaboration with the Director and Human Resources as appropriate.
• Monitor clinical documentation for timeliness, accuracy, medical necessity, treatment-plan alignment, and compliance with billing, payer, organizational, and regulatory requirements.
• Monitor program quality, access, caseloads, clinical outcomes, service utilization, documentation trends, and other indicators to identify improvement opportunities.
• Maintain effective communication with clients, staff, referral sources, community partners, and other Southwestern programs to promote access and continuity of care.
• Participate in quality-improvement, compliance, accreditation, utilization-management, and regulatory-readiness activities, and implement assigned corrective actions.
• Communicate program needs, staffing concerns, safety issues, clinical concerns, compliance matters, and improvement opportunities to the Director of Addiction Services.
• Participate in the on-call rotation.

Benefits

• Affordable health, dental, vision, and voluntary life insurance starting on the first day of employment.
• 401(k) employer contribution and match.
• Student loan assistance program.
• Physical and financial wellness programs.
• Generous paid time off plan.
• Competitive total compensation program.
• Individualized orientation and training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager