Clinical Manager - Addiction Services (IOP & Residential)

Southwestern And Affiliates • Evansville, IN

11d

About The Position

Southwestern Behavioral Healthcare is seeking a Clinical Manager to coordinate, oversee, and improve clinical services across its Intensive Outpatient Program (IOP) and Stepping Forward Women (SFW), a specialized ASAM 3.1 outpatient residential facility. The role provides day-to-day clinical leadership, supervises clinical staff, supports high-quality person-centered recovery services, and promotes coordination across multidisciplinary teams. The manager also monitors clinical documentation, program quality, access, outcomes, and compliance, and participates in the on-call rotation.

Requirements

• Master’s degree in Social Work.
• Prior supervisory experience.
• LCSW required.
• At least five years of clinical experience working with a wide range of client diagnoses.
• Experience treating substance use disorders.
• Demonstrated excellent leadership, communication, and organizational skills.
• Obtain and maintain de-escalation and crisis intervention training.
• Pass required background checks, including county and state checks, a sex offender registry check, and a drug screen.

Responsibilities

• Provide day-to-day clinical leadership and oversight of IOP and SFW treatment services, including ASAM 3.1 services.
• Supervise assigned clinical staff and monitor service quality and appropriateness through individual and group supervision, chart review, treatment-team participation, and ongoing performance feedback.
• Manage clinical processes related to admissions, assessments, treatment planning, scheduling, service utilization, transitions, and discharge planning.
• Ensure services are provided at the appropriate level of care by appropriately qualified staff and in accordance with approved clinical practices, organizational standards, and applicable requirements.
• Coordinate clinical staff schedules and coverage to meet program needs and provide clinical coverage when necessary.
• Facilitate regular multidisciplinary treatment-team processes and promote coordination among clinical, medical, residential, peer/recovery, case-management, and other staff.
• Ensure clinical concerns involving relapse, safety, changes in condition, or level-of-care needs receive timely assessment, consultation, intervention, and escalation as appropriate.
• Maintain appropriate distinctions between clinical treatment functions and non-clinical residential or recovery-support services.
• Provide supervision, orientation, training, coaching, and ongoing professional development to assigned staff.
• Complete performance evaluations and address employee performance, documentation, communication, attendance, or professional conduct concerns in collaboration with the Director and Human Resources as appropriate.
• Monitor clinical documentation for timeliness, accuracy, medical necessity, treatment-plan alignment, and compliance with billing, payer, organizational, and regulatory requirements.
• Monitor program quality, access, caseloads, clinical outcomes, service utilization, documentation trends, and other indicators to identify opportunities for improvement.
• Maintain effective communication with clients, staff, referral sources, community partners, and other Southwestern programs to promote access and continuity of care.
• Participate in quality improvement, compliance, accreditation, utilization-management, and regulatory-readiness activities and implement corrective actions as assigned.
• Communicate program needs, staffing concerns, safety issues, clinical concerns, compliance matters, and improvement opportunities to the Director of Addiction Services.
• Participate in the on-call rotation.

Benefits

• Health, dental, vision, and voluntary life insurance beginning on the first day of employment.
• 401(k) employer contribution and match.
• Student loan assistance program.
• Physical and financial wellness programs.
• Generous paid time off plan.
• Competitive total compensation program.
• Individualized orientation and training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager