Patient Care Technician (PCT) - Neuro Stepdown/ICU - St. Rita's Medical Center

Bon Secours Mercy Health • Lima, OH

4d • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable regulations and organizational policies and procedures. The role is based in the Neuro Stepdown/ICU at St. Rita's Medical Center and is scheduled for full-time day shifts from 7 a.m. to 7 p.m., including every third weekend.

The PCT provides basic care and comfort, measures vital signs, assists with personal care, hygiene, feeding, hydration, elimination, and mobility, and performs unit-based specialty duties. The technician communicates patient changes and concerns to the nurse, documents care accurately and promptly, participates in handoffs, and completes delegated tasks after competency is validated. Care should promote patient safety, independence, and individual interests. The role also requires compassionate, relationship-based care and effective teamwork.

Requirements

• Current Basic Life Support (BLS) certification from the American Heart Association is required before hire at RSFH; for BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before providing direct patient care.
• For BSMH locations, completion of one of the following is required: a nursing aide training program; STNA, CNA, or Nurse Aide state testing (STNA required for Ohio long-term care); a nursing program including one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, completion of one of the following is required: a nursing aide training program; STNA, CNA, or Nurse Aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For the listed Roper St. Francis pathways, the applicable education or credential requirements include high school graduation or GED equivalency and current Roper St. Francis teammate status; high school graduation or GED equivalency and current CMA certification; or current enrollment in or graduation from an associate's or bachelor's degree program in any field. The RSF PCT Training Program must be successfully completed upon hire for these pathways.
• Clearly communicate with other members of the healthcare team and understand and follow their directions.
• Understand patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment-of-care practices.
• Demonstrate knowledge of infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work effectively as part of a team.
• Demonstrate basic hygiene and activities-of-daily-living care skills.
• Use clinical technology and demonstrate accountability for completing assigned tasks.
• Provide compassionate, relationship-based care.

Nice To Haves

• Recent experience in acute care, a physician's office, home health or hospice, or a long-term care facility; experience in the setting applied to is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including comfort, vital-sign measurement, personal care, hygiene, and unit-based specialty duties.
• Assist patients with mobility using therapeutic transfer techniques that support independence and safety.
• Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Assist with feeding, hydration, nutrition, bowel and bladder elimination, and activities of daily living.
• Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Escalate concerns through the appropriate chain of command.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED