About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and the organization’s policies, procedures, and guidelines. This position is in the Med/Surg Telemetry Observation unit at St. Rita's Medical Center and is scheduled for 36 hours per week on night shifts.

Requirements

  • BLS Basic Life Support certification from the American Heart Association is required before hire at RSFH; for BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before providing direct patient care.
  • For BSMH locations, meet at least one of these qualifications: successful completion of a nursing aide training program; STNA certification where required for Ohio long-term care; CNA or nurse aide state testing; completion of a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, meet at least one of these qualifications: successful completion of a nursing aide training program; STNA, CNA, or nurse aide state testing; completion of one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • For the listed Roper St. Francis pathways, be a high school graduate or hold a GED and be a current Roper St. Francis teammate, or hold current Certified Medical Assistant (CMA) certification, or be currently enrolled in or have graduated from an associate’s or bachelor’s degree program in any field. These pathways require successful completion of the RSF PCT Training Program upon hire.
  • Clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Understand patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment-of-care safety.
  • Understand and demonstrate infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Work effectively as part of a team.
  • Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care.
  • Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Use clinical technology.
  • Provide compassionate, relationship-based care.
  • Take accountability for completing assigned tasks and escalate concerns through the chain of command.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including comfort, vital sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
  • Serve as a liaison between patients and nurses by reporting changes and concerns.
  • Provide high-level customer service to patients, families, visitors, and employees.
  • Complete accurate, precise, and timely patient-care documentation when applicable.
  • Participate in handoffs and report pertinent patient and departmental information upon arrival and departure.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that support independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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