About The Position

The Patient Care Tech (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable federal, state, and local regulations and the organization's policies, procedures, and guidelines. The position provides basic care and comfort, measures vital signs, supports personal care and hygiene, and assists with mobility and unit-based specialty duties. The PCT communicates patient changes and concerns to the nurse, documents care accurately and promptly, participates in handoffs, and performs delegated tasks after competency has been validated. Care should promote safety, independence, and individual patient interests. The posting also outlines varying education, training, and experience pathways for different Mercy Health and affiliated locations. Recent experience in an acute-care, physician-office, home-health/hospice, or long-term-care setting is preferred. EPIC EHR training is preferred.

Requirements

  • Hold Basic Life Support (BLS) certification; the required timing and approved source vary by affiliated location.
  • For BSMH locations, complete one of the specified pathways: nursing aide training; applicable STNA, CNA, or nurse aide testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, complete one of the specified pathways: nursing aide training; STNA, CNA, or nurse aide testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • Certain Roper St. Francis pathways require an accredited high school diploma or GED and current status as a Roper St. Francis teammate, or current CMA certification; these candidates must complete the RSF PCT Training Program upon hire.
  • Currently enrolled in or graduated from an associate's or bachelor's degree program in any field is another listed pathway, with no experience requirement; the RSF PCT Training Program must be completed upon hire for the applicable pathway.
  • Clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Understand patient and healthcare safety standards, including fall prevention, skin breakdown, suicide prevention, and environment-of-care safety.
  • Know and demonstrate infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Work effectively as part of a team.
  • Collect and document patient data, including vital signs, intake/output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Use clinical technology and take accountability for completing assigned tasks.
  • Use a compassionate, relationship-based approach to care and escalate concerns through the chain of command.

Nice To Haves

  • Recent experience in acute care, a physician's office, home health/hospice, or a long-term-care facility, preferably in the setting where the applicant is applying.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including comfort, vital-sign measurement, personal care, hygiene, mobility assistance, and unit-based specialty duties.
  • Act as a liaison between the patient and nurse by reporting changes and concerns.
  • Provide high-level customer service to patients, families, visitors, and employees.
  • Document patient care accurately, precisely, and in a timely manner when applicable.
  • Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients' interests and hobbies.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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