Patient Care Technician (PCT) - Telemetry Observation - St. Rita's Medical Center

Bon Secours Mercy Health•Lima, OH

4d•Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, following applicable federal, state, and local regulations and the organization’s policies, procedures, and guidelines. The role is in the Med/Surg Unit—St. Rita’s Medical Center, Med Surg Telemetry Observation 8Ab. The PCT provides basic care and comfort, measures vital signs, supports personal care and hygiene, and assists patients with mobility and other unit-based duties. The PCT communicates patient changes and concerns to nursing staff, documents care accurately and promptly when applicable, and participates in handoffs. Care should encourage patient independence, promote safety, and be individualized to patients’ interests and hobbies. The role also requires customer service for patients, families, visitors, and employees, and completion of delegated tasks after competency validation. The position is scheduled for 36 hours per week on the night shift. Mercy Health describes benefits including competitive pay, incentives, referral bonuses, a 403(b) with employer contributions when eligible, insurance and other coverage options, paid time off and leave, disability coverage, backup care, tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

Requirements

BLS Basic Life Support certification is required prior to hire at RSFH; for BSMH locations it is preferred upon hire and must be obtained from an approved source before direct patient care.
For BSMH locations, complete at least one of the specified qualifying routes: nursing aide training; STNA certification where required for Ohio long-term care; CNA certification; nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
For Roper St. Francis Healthcare locations, complete at least one of the specified qualifying routes: nursing aide training; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
Ability to communicate clearly with other members of the healthcare team and understand and follow their directions.
Knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
Knowledge and demonstration of infection prevention and transmission-based precautions.
Understanding of clerical duties and office-based technology.
Ability to work as part of a team and collect and document patient data, including vital signs, intake/output, and changes in patient condition.
Ability to provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, and nutrition; assist with bowel and bladder elimination; and assist with ambulation and mobility.
Ability to use clinical technology and provide care with a compassionate, relationship-based approach.
Accountability for completing assigned tasks and escalating concerns through the chain of command.

Nice To Haves

Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
EPIC Electronic Health Record (EHR) training is preferred.

Responsibilities

Provide basic patient care, including care and comfort, vital-sign measurement, personal care, and hygiene.
Assist with patient mobility using therapeutic transfer techniques that promote independence and safety.
Communicate patient changes and concerns to the nurse or appropriate healthcare team member.
Provide high-level customer service to patients, families, visitors, and employees.
Document patient care accurately, precisely, and promptly when applicable.
Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
Perform delegated tasks after competency has been validated.
Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.