About The Position

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. The role includes sanitizing and cleaning patient rooms, monitoring health and vital signs, and assisting patients with basic needs such as feeding and grooming. The PCT works to support patient comfort, safety, and independence while communicating relevant concerns to the nursing team.

Requirements

  • Complete one of the following: a nursing aide training program; STNA state testing (required if OH LTC); CNA certification; nurses aide state testing; a nursing program including one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • Obtain BLS Basic Life Support certification from an approved source before providing direct patient care.
  • Possess problem-solving, communication, and interpersonal skills.
  • Engage with staff and patients professionally.
  • Be able to act proactively in a rapidly changing environment.

Nice To Haves

  • BLS Basic Life Support certification upon hire.
  • Recent experience in acute care, a physician’s office, home health/hospice, or a long-term care facility, preferably in the setting where applying.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including care and comfort, vital-sign measurement, personal care and hygiene, and assistance with mobility, including unit-based specialty duties.
  • Act as a liaison between patients and nurses by reporting changes or concerns.
  • Provide high-level customer service to patients, their families, visitors, and employees.
  • Complete accurate, precise, and timely documentation when applicable for patient care.
  • Participate in hand-off and reporting of pertinent information about patient and departmental needs when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.
  • Sanitize and clean patient rooms.
  • Monitor patients’ health and vital signs and assist with basic needs such as feeding and grooming.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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