Patient Care Technician (PCT) - Neuro Stepdown/ICU - St. Rita's Medical Center

Mercy Health • Lima, OH

5d • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. This position is for the Neuro Stepdown/ICU at St. Rita's Medical Center.

The PCT provides basic patient care and comfort, measures vital signs, supports personal care and hygiene, and assists with mobility and other unit-based duties. The role includes communicating patient changes or concerns to nurses, documenting care accurately and promptly, participating in handoffs, and completing delegated tasks after competency has been validated. The PCT uses safe therapeutic transfer techniques, encourages patients to be as independent as possible, and individualizes care based on patient interests and hobbies.

This is a full-time day position, scheduled 7 a.m. to 7 p.m., with every third weekend. Mercy Health describes benefits that support associates personally and professionally; offerings may vary by market and employment status.

Requirements

• BLS Basic Life Support. For BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before direct patient care; the posting specifies American Heart Association BLS for Healthcare Provider prior to hire at RSFH.
• For BSMH locations, meet at least one listed qualification: successful completion of a nursing aide training program; STNA, CNA, or Nurse Aide state testing (STNA required if OH LTC); completion of a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, meet at least one listed qualification: completion of a nursing aide training program; passing STNA, CNA, or Nurse Aide state testing; completion of one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For the listed RSF teammate pathway, be a graduate of an accredited high school or have GED equivalency, be a current Roper St. Francis teammate, and successfully complete the RSF PCT Training Program upon hire.
• For the listed CMA pathway, be a graduate of an accredited high school or have GED equivalency, hold current Certified Medical Assistant (CMA) certification, and successfully complete the RSF PCT Training Program upon hire.
• For the listed degree pathway, be currently enrolled in or have graduated from an Associate's or Bachelor's degree program in any field; no experience is required, and the RSF PCT Training Program must be successfully completed upon hire.
• Clearly communicate with other members of the healthcare team and understand and follow their directions.
• Know patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
• Demonstrate knowledge of infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work effectively as part of a team.
• Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Provide basic hygiene and activities of daily living care, and assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
• Use clinical technology.
• Apply a compassionate, relationship-based approach to care.
• Be accountable for completing assigned tasks and escalate concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician's office, home health or hospice, or a long-term care facility; experience in the setting for which the applicant is applying is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including care and comfort, vital sign measurement, personal care and hygiene, and assistance with mobility and unit-based specialty duties.
• Act as a liaison between the patient and nurse by reporting changes and concerns.
• Provide high-level customer service to patients, their families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients' interests and hobbies.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED