Patient Care Technician (PCT) - Neuro Stepdown/ICU - St. Rita's Medical Center

Mercy Health BSMH • Bath Township, OH

6d

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable federal, state, and local regulations and organizational policies, procedures, and guidelines. The position is in the Neuro Stepdown/ICU at St. Rita's Medical Center.

The PCT provides basic care and comfort, measures vital signs, supports personal care and hygiene, and assists with mobility and unit-based specialty duties. The role also includes communicating patient changes or concerns to nurses, delivering customer service, documenting care accurately and promptly, participating in handoffs, and completing delegated tasks after competency validation. PCTs use therapeutic transfer techniques to promote safety and independence and individualize care around patients' interests and hobbies. Other job-related duties may be assigned by a supervisor, subject to reasonable accommodation.

Requirements

• BLS Basic Life Support certification; the posting specifies American Heart Association BLS for Healthcare Provider prior to hire at RSFH and an approved-source certification before direct patient care at BSMH locations.
• For BSMH locations, complete one of the following: nursing aide training; STNA, CNA, or nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, complete one of the following: nursing aide training; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• Alternatively, the posting lists eligibility pathways involving high school graduation or GED and current Roper St. Francis teammate status, with successful completion of the RSF PCT Training Program upon hire.
• Alternatively, the posting lists high school graduation or GED and current CMA certification, with successful completion of the RSF PCT Training Program upon hire.
• Alternatively, the posting lists current enrollment in or graduation from an Associate's or Bachelor's degree program in any field, with no experience requirement and successful completion of the RSF PCT Training Program upon hire.
• Ability to communicate clearly with other members of the healthcare team and understand and follow their directions.
• Knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
• Knowledge and demonstration of infection prevention and transmission-based precautions.
• Understanding of clerical duties and office-based technology.
• Ability to work in a team.
• Ability to collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Ability to provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, and nutrition; assist with bowel and bladder elimination; and assist with ambulation and patient mobility.
• Ability to use clinical technology.
• A compassionate, relationship-based approach to care activities.
• Accountability for completing assigned tasks and escalating concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician's office, home health or hospice, or a long-term care facility; experience in the setting for which the applicant is applying is preferred.
• EPIC Electronic Health Record (EHR) training is preferred.

Responsibilities

• Provide basic patient care, including comfort, vital sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
• Act as a liaison between the patient and nurse by reporting changes and concerns.
• Provide high-level customer service to patients, patients' families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that foster independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients' interests and hobbies.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED