Patient Care Technician (PCT) - Progressive Care - Lourdes Hospital

Mercy Health BSMH•Paducah, KY

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role includes basic care and comfort, vital-sign measurement, personal care and hygiene, and assistance with mobility, including unit-specific duties. The PCT communicates patient changes and concerns to nurses, provides customer service to patients, families, visitors, and employees, and documents care accurately and promptly when applicable. The PCT participates in handoffs and reports pertinent patient and departmental information, performs delegated tasks after competency validation, and uses therapeutic transfer techniques that promote safety and independence. Care is individualized to patients’ interests and hobbies, with encouragement for patients to complete tasks as independently as possible. Additional job-related duties may be assigned by a supervisor, subject to reasonable accommodation.

Requirements

BLS Basic Life Support certification from the American Heart Association for Healthcare Providers is required before hire at RSFH; at BSMH locations it is preferred upon hire and must be obtained from an approved source before direct patient care.
For BSMH locations, complete one of the following: a nursing aide training program; STNA, CNA, or other nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
For Roper St. Francis Healthcare locations, complete one of the following: a nursing aide training program; STNA, CNA, or other nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
Communicate clearly with other members of the healthcare team and understand and follow their directions.
Understand patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
Demonstrate knowledge of infection prevention and transmission-based precautions.
Understand clerical duties and office-based technology.
Work effectively as part of a team.
Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
Provide basic hygiene and activities-of-daily-living care.
Assist with feeding, hydration, and nutrition; bowel and bladder elimination; ambulation; and patient mobility.
Use clinical technology.
Provide compassionate, relationship-based care and take accountability for completing assigned tasks.
Escalate concerns through the chain of command.
For certain RSF pathways, be a graduate of an accredited high school or hold a GED equivalency; the posting specifies this for current Roper St. Francis teammates and for applicants with current CMA certification. These pathways require successful completion of the RSF PCT Training Program upon hire.
A current Roper St. Francis teammate using the high-school/GED pathway must successfully complete the RSF PCT Training Program upon hire.
An applicant using the CMA pathway must hold current Certified Medical Assistant certification and successfully complete the RSF PCT Training Program upon hire.
An applicant currently enrolled in or graduated from an associate’s or bachelor’s degree program in any field may qualify with no experience requirement and must successfully complete the RSF PCT Training Program upon hire.

Nice To Haves

Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
EPIC Electronic Health Record (EHR) training is preferred.
BLS Basic Life Support certification is preferred upon hire at BSMH locations.

Responsibilities

Provide basic patient care, including comfort, vital-sign measurement, personal care, hygiene, and assistance with mobility and unit-based specialty duties.
Act as a liaison between patients and nurses by reporting changes and concerns.
Provide customer service to patients, patients’ families, visitors, and employees.
Document patient care accurately, precisely, and promptly when applicable.
Participate in handoffs and report pertinent patient and departmental needs when arriving and leaving.
Perform delegated tasks after competency has been validated.
Mobilize patients using therapeutic transfer techniques that promote independence and safety.
Encourage patients to complete tasks as independently as possible.
Individualize care based on patients’ interests and hobbies.
Perform other job-related duties as required by a supervisor, subject to reasonable accommodation.