Patient Care Technician (PCT) - Orthopedics Neurology - Lourdes Hospital

Bon Secours Mercy Health • Paducah, KY

17h • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, following applicable federal, state, and local regulations and organizational policies and procedures. The position is in the Med/Surg Unit on Lourdes Hospital’s 5th Floor and is scheduled for 36 hours per week on day shifts.

The PCT provides basic care and comfort, measures vital signs, assists with personal care and hygiene, and supports patient mobility, including unit-based specialty duties. The technician communicates patient changes and concerns to nursing staff, documents care accurately and promptly, and shares relevant information during handoffs. Care includes using safe therapeutic transfer techniques, encouraging patients’ independence, and taking patients’ interests and hobbies into account. The role also requires completing delegated tasks after competency has been validated and providing courteous service to patients, families, visitors, and employees.

Candidates must meet one of the listed education, training, certification, or experience pathways applicable to their location. The posting also describes a separate training-program requirement for certain Roper St. Francis Healthcare pathways. Recent experience in acute care, a physician’s office, home health or hospice, or long-term care is preferred. Benefits may vary by market and employment status.

Requirements

• BLS Basic Life Support certification: required before hire at RSFH; preferred upon hire at BSMH locations and must be obtained from an approved source before direct patient care.
• For BSMH locations, complete at least one of the following: a nursing aide training program; STNA certification when required for Ohio long-term care; CNA certification; nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, complete at least one of the following: a nursing aide training program; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For the specified RSF teammate pathway: graduate from an accredited high school or hold a GED, be a current Roper St. Francis teammate, and successfully complete the RSF PCT Training Program upon hire.
• For the specified CMA pathway: graduate from an accredited high school or hold a GED, have current Certified Medical Assistant (CMA) certification, and successfully complete the RSF PCT Training Program upon hire.
• For the specified degree pathway: be currently enrolled in or have graduated from an associate’s or bachelor’s degree program in any field; no experience is required. Successfully complete the RSF PCT Training Program upon hire.
• Clearly communicate with members of the healthcare team and understand and follow their directions.
• Know patient and healthcare safety standards, including fall prevention, skin breakdown, suicide prevention, and environment-of-care practices.
• Demonstrate knowledge of infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work effectively as part of a team and complete assigned tasks accountably.
• Demonstrate patient data collection and documentation skills, including vital signs, intake/output, and changes in patient condition.
• Provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, nutrition, elimination, ambulation, and patient mobility.
• Use clinical technology and take a compassionate, relationship-based approach to care.
• Escalate concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, comfort, personal care, and hygiene.
• Measure and document vital signs and other patient-care information accurately and promptly.
• Assist patients with mobility and ambulation, using therapeutic transfer techniques that support safety and independence.
• Assist with feeding, hydration, nutrition, and bowel and bladder elimination as needed.
• Communicate patient changes and concerns to the nurse or healthcare team.
• Participate in handoffs by sharing pertinent information about patients and departmental needs.
• Perform delegated tasks after competency has been validated.
• Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.
• Provide high-level customer service to patients, families, visitors, and employees.
• Follow patient and healthcare safety standards, infection-prevention practices, and transmission-based precautions.
• Complete patient data collection and documentation and escalate concerns through the chain of command.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental leave, FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED