About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, following applicable federal, state, and local regulations and organizational policies, procedures, and guidelines. The role is in the Intensive Care Unit at Lourdes Hospital and is scheduled for night shifts on a PRN basis. The PCT delivers basic care and comfort, measures vital signs, supports personal care and hygiene, and helps patients with mobility and other unit-specific duties. The technician communicates patient changes or concerns to nurses, documents care accurately and promptly, participates in handoffs, and performs delegated tasks after competency has been validated. Care should promote patient safety and independence and be individualized to patients’ interests and hobbies. Candidates must meet one of the listed education, training, certification, or clinical-experience pathways applicable to the organization’s location. BLS certification is required before hire at RSFH; it is preferred upon hire at BSMH locations and must be obtained from an approved source before direct patient care. Recent relevant clinical experience and EPIC EHR training are preferred. Benefits may vary by market and employment status.

Requirements

  • BLS Basic Life Support certification: required before hire at RSFH; preferred upon hire at BSMH locations and required from an approved source before direct patient care.
  • For BSMH locations, completion of at least one of the following: nursing aide training; STNA certification where required for Ohio long-term care; CNA certification or nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, completion of at least one of the following: nursing aide training; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • For a current Roper St. Francis teammate pathway: graduation from an accredited high school or GED equivalency examination and successful completion of the RSF PCT Training Program upon hire.
  • For the CMA pathway: graduation from an accredited high school or GED equivalency examination, current Certified Medical Assistant (CMA) certification, and successful completion of the RSF PCT Training Program upon hire.
  • For the degree pathway: currently enrolled in or graduated from an associate’s or bachelor’s degree program in any field, with successful completion of the RSF PCT Training Program upon hire.
  • Clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Understand patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment-of-care practices.
  • Understand and demonstrate infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Work effectively as part of a team.
  • Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Use clinical technology and take accountability for completing assigned tasks.
  • Use a compassionate, relationship-based approach to care.
  • Escalate concerns through the chain of command.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting for which the candidate is applying is preferred.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including comfort, vital-sign measurement, personal care, hygiene, and assistance with mobility and unit-based specialty duties.
  • Act as a liaison between the patient and nurse by reporting changes and concerns.
  • Provide high-level customer service to patients, families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in handoffs and report pertinent information about patient and departmental needs when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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