About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role involves providing basic care and comfort, measuring vital signs, assisting with personal care and hygiene, and supporting patient mobility, including unit-based specialty duties. The PCT communicates patient changes and concerns to the nurse, provides customer service to patients, families, visitors, and employees, documents patient care accurately and promptly, and participates in handoffs. The technician performs delegated tasks after competency validation and uses safe therapeutic transfer techniques to support patient independence. Care is individualized to patients’ interests and hobbies.

Requirements

  • BLS Basic Life Support certification as specified for the applicable location: American Heart Association BLS for Healthcare Provider is required prior to hire at RSFH; BLS is preferred upon hire at BSMH locations and must be obtained from an approved source before direct patient care.
  • For BSMH locations, complete one of the listed qualifying pathways: nursing aide training; STNA certification where required for Ohio long-term care, CNA certification, or nurse aide state testing; a nursing program including one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, complete one of the listed qualifying pathways: nursing aide training; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • For one listed Roper St. Francis pathway, be a high school graduate or hold a GED, be a current Roper St. Francis teammate, and successfully complete the RSF PCT Training Program upon hire.
  • For another listed Roper St. Francis pathway, be a high school graduate or hold a GED, hold current Certified Medical Assistant (CMA) certification, and successfully complete the RSF PCT Training Program upon hire.
  • For another listed Roper St. Francis pathway, be currently enrolled in or have graduated from an associate’s or bachelor’s degree program in any field; no experience is required, and the RSF PCT Training Program must be completed upon hire.
  • Clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Understand patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment-of-care concerns.
  • Know and demonstrate infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Work effectively as part of a team.
  • Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care.
  • Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Use clinical technology.
  • Use a compassionate, relationship-based approach to care.
  • Be accountable for completing assigned tasks.
  • Escalate concerns through the chain of command.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting where applying is preferred.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including care and comfort, vital sign measurement, personal care and hygiene, and mobility assistance, including unit-based specialty duties.
  • Act as a liaison between the patient and nurse by reporting changes and concerns.
  • Provide customer service to patients, patients’ families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service