About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. This role is in the Intensive Care Unit at Lourdes Hospital. The PCT supports patients with basic care and comfort, vital signs, personal care and hygiene, mobility, and other unit-based duties. The technician communicates patient changes and concerns to the nurse, documents care accurately and promptly when applicable, and participates in handoffs. The role also emphasizes safe therapeutic transfers, encouraging patient independence, individualized care, teamwork, and courteous service to patients, families, visitors, and employees. Delegated tasks may be performed after competency has been validated.

Requirements

  • BLS Basic Life Support certification: for BSMH locations, preferred upon hire and required from an approved source before direct patient care; for RSFH, American Heart Association BLS for Healthcare Provider certification is required before hire.
  • For BSMH locations, meet at least one of the listed qualifications: successful completion of a nursing aide training program; passing STNA state testing (required if OH LTC); CNA certification; nurse aide state testing or completion of a nursing program that included one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, meet at least one of the listed qualifications: successful completion of a nursing aide training program; STNA, CNA, or nurse aide state testing; completion of one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant experience in a clinical setting.
  • For the listed RSF teammate pathway: graduate of an accredited high school or GED equivalency examination and a current Roper St. Francis teammate; successfully complete the RSF PCT Training Program upon hire.
  • For the listed CMA pathway: graduate of an accredited high school or GED equivalency examination and hold current Certified Medical Assistant (CMA) certification; successfully complete the RSF PCT Training Program upon hire.
  • For the listed degree pathway: be currently enrolled in or have graduated from an associate’s or bachelor’s degree program in any field; no experience is required; successfully complete the RSF PCT Training Program upon hire.
  • Clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Know patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment-of-care practices.
  • Know and demonstrate infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Work effectively as part of a team.
  • Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care.
  • Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Use clinical technology.
  • Demonstrate a compassionate, relationship-based approach to care.
  • Be accountable for completing assigned tasks and escalate concerns through the chain of command.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility, preferably in the setting where the candidate is applying.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including care and comfort, vital sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
  • Communicate patient changes and concerns to the nurse.
  • Provide high-level customer service to patients, families, visitors, and employees.
  • Document patient care accurately, precisely, and on time when applicable.
  • Participate in handoffs and report pertinent patient and departmental information upon arrival and departure.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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