About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and the organization's policies, procedures, and guidelines. The role is with the Med/Surg Unit at Lourdes Hospital and is scheduled for 36 hours per week on the day shift. The PCT provides basic care and comfort, measures vital signs, supports personal care and hygiene, assists with mobility, and performs applicable unit-based specialty duties. The technician communicates patient changes and concerns to nurses, documents care accurately and promptly, contributes to hand-offs, and performs delegated tasks after competency validation. Care should promote safety, independence, and an individualized, compassionate experience for patients.

Requirements

  • BLS Basic Life Support; the description specifies American Heart Association BLS for Healthcare Provider before hire at RSFH, and that BLS is preferred upon hire at BSMH locations but must be obtained from an approved source before direct patient care.
  • For BSMH locations, completion of at least one qualifying pathway is required: nursing aide training; STNA, CNA, or other nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, completion of at least one qualifying pathway is required: nursing aide training; STNA, CNA, or other nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • The description also lists qualifying RSF pathways: high school graduation or GED and current status as an Roper St. Francis teammate; high school graduation or GED and current CMA certification; or current enrollment in or graduation from an Associate's or Bachelor's degree program in any field. These pathways require successful completion of the RSF PCT Training Program upon hire.
  • Ability to communicate clearly with other members of the healthcare team and understand and follow the team's directions.
  • Knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
  • Knowledge and demonstration of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Ability to work as part of a team.
  • Ability to collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Ability to provide basic hygiene and activities-of-daily-living care.
  • Ability to assist with feeding, hydration, and nutrition; bowel and bladder elimination; ambulation; and patient mobility.
  • Ability to use clinical technology.
  • Compassionate, relationship-based approach to care activities.
  • Accountability for completing assigned tasks.
  • Ability to escalate concerns via the chain of command.
  • Scheduled workload of 36 hours per week.

Nice To Haves

  • Recent experience in acute care, a physician's office, home health or hospice, or a long-term care facility is preferred, with preference for experience in the setting where the applicant is applying.
  • EPIC Electronic Health Record (EHR) training is preferred.
  • BLS Basic Life Support is preferred upon hire at BSMH locations.

Responsibilities

  • Provide basic patient care, including comfort, vital sign measurement, personal care and hygiene, and mobility assistance, including unit-based specialty duties.
  • Act as a liaison between the patient and nurse by reporting changes or concerns.
  • Provide high-level customer service to patients, their families, visitors, and employees.
  • Document patient care accurately, precisely, and in a timely manner when applicable.
  • Participate in hand-offs and report pertinent information about patient and departmental needs when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that foster independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients' interests and hobbies.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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