Patient Care Technician (PCT) - Float Pool - West Hospital

Bon Secours Mercy Health • Cincinnati, OH

4d • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role is in the Nurse Float Pool at West Hospital and may include unit-based specialty duties. The PCT supports patient comfort, safety, independence, and care coordination, and performs delegated tasks after competency has been validated. Other job-related duties may be assigned by a supervisor, subject to reasonable accommodation.

Requirements

• BLS Basic Life Support certification from the American Heart Association is required before hire at RSFH; BLS is preferred upon hire at BSMH locations and must be obtained from an approved source before direct patient care.
• For BSMH locations, completion of at least one of the following is required: a nursing aide training program; STNA certification where required for Ohio long-term care; CNA certification; nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, completion of at least one of the following is required: a nursing aide training program; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant experience in a clinical setting.
• For applicable RSF teammate pathways, graduation from an accredited high school or GED equivalency and current Roper St. Francis teammate status are required, along with successful completion of the RSF PCT Training Program upon hire.
• For the certified medical assistant pathway, graduation from an accredited high school or GED equivalency and current CMA certification are required, along with successful completion of the RSF PCT Training Program upon hire.
• For the associate's or bachelor's degree pathway, current enrollment in or graduation from an associate's or bachelor's degree program in any field is required; no experience is required. Successful completion of the RSF PCT Training Program upon hire is also required.
• Clearly communicate with other healthcare team members and understand and follow their directions.
• Understand patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment-of-care practices.
• Understand infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work effectively as part of a team.
• Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
• Use clinical technology and take accountability for completing assigned tasks.
• Escalate concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician's office, home health or hospice, or a long-term care facility; preference for experience in the setting to which the candidate is applying.
• EPIC Electronic Health Record (EHR) training.
• BLS certification upon hire at BSMH locations.

Responsibilities

• Provide basic patient care, including comfort, vital-sign measurement, personal care, hygiene, and unit-based specialty duties.
• Assist patients with mobility using therapeutic transfer techniques that promote safety and independence.
• Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.
• Communicate changes in patient condition or other concerns to the nurse, serving as a liaison between patients and nurses.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and in a timely manner when applicable.
• Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Support feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and activities of daily living as applicable.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED