Patient Care Technician (PCT) - Float Pool - West Hospital

Mercy Health BSMH • Amberley, OH

1d • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable federal, state, and local regulations and the organization’s policies and procedures. The position supports patient care in a float pool serving the Ortho and Oncology units at West Hospital.

The PCT provides basic care and comfort, measures vital signs, assists with personal care and hygiene, and supports safe mobility. The role involves communicating patient changes or concerns to nursing staff, documenting care accurately and promptly, sharing pertinent information during handoffs, and performing delegated tasks after competency has been validated. Care should encourage patients’ independence and reflect their interests and hobbies.

Applicants must meet one of the listed training, certification, education, or experience pathways applicable to the organization’s location. BLS certification is required before hire at RSFH and preferred upon hire at BSMH locations, with certification from an approved source required before direct patient care. The position also requires strong communication, teamwork, safety, infection-prevention, documentation, and basic patient-care abilities. Recent experience in an acute-care, physician-office, home-health/hospice, or long-term-care setting is preferred.

Requirements

• BLS Basic Life Support certification: required before hire at RSFH; preferred upon hire at BSMH locations, with certification from an approved source required before direct patient care.
• For BSMH locations, completion of at least one of the listed pathways: nursing aide training; applicable STNA, CNA, or nurse aide testing/certification; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, completion of at least one of the listed pathways: nursing aide training; STNA, CNA, or nurse aide testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For a listed RSF pathway, high school graduation or GED and current Roper St. Francis teammate status; successful completion of the RSF PCT Training Program upon hire.
• For a listed RSF pathway, high school graduation or GED and current Certified Medical Assistant (CMA) certification; successful completion of the RSF PCT Training Program upon hire.
• For a listed RSF pathway, current enrollment in or graduation from an associate’s or bachelor’s degree program in any field; no experience required, and successful completion of the RSF PCT Training Program upon hire.
• Ability to communicate clearly with other members of the healthcare team and understand and follow their directions.
• Knowledge of patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
• Knowledge and demonstration of infection prevention and transmission-based precautions.
• Understanding of clerical duties and office-based technology.
• Ability to work as part of a team.
• Ability to collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Ability to provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, and nutrition; assist with bowel and bladder elimination; and assist with ambulation and mobility.
• Ability to use clinical technology.
• Compassionate, relationship-based approach to care.
• Accountability for completing assigned tasks and escalating concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health/hospice, or a long-term-care facility; experience in the setting of application is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including comfort, vital-sign measurement, personal care, hygiene, and unit-based specialty duties.
• Assist patients with mobility using therapeutic transfer techniques that promote independence and safety.
• Communicate patient changes and concerns to the nurse.
• Provide high-level customer service to patients, families, visitors, and employees.
• Complete accurate, precise, and timely patient-care documentation when applicable.
• Participate in handoffs and report pertinent patient and departmental information upon arrival and departure.
• Perform delegated tasks after competency has been validated.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental-health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED