Patient Care Technician (PCT) - Float Pool - West Hospital

Mercy Health • Cincinnati, OH

1d

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. This position is in the Float Pool at West Hospital and supports orthopedic and oncology care areas.

The PCT provides basic care and comfort, measures vital signs, assists with personal care and hygiene, and supports patient mobility. The role includes communicating patient changes or concerns to nurses, documenting care accurately and promptly, sharing pertinent information during handoffs, and carrying out delegated tasks after competency is validated. The PCT uses safe therapeutic transfer techniques, encourages patient independence, and individualizes care around patients’ interests and hobbies.

The role requires applicable basic life support certification and completion of at least one of the listed nursing aide, nurse aide testing, nursing education/clinical experience, or relevant clinical experience pathways. Additional location-specific pathways include high school or GED education with current teammate status, current CMA certification, or enrollment in or graduation from an associate’s or bachelor’s degree program, with successful completion of the RSF PCT Training Program where applicable. Recent experience in a relevant care setting and EPIC EHR training are preferred.

Requirements

• BLS Basic Life Support certification from the American Heart Association is required before hire at RSFH; for BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before direct patient care.
• For BSMH locations, complete at least one of the following: a nursing aide training program; STNA, CNA, or nurse aide state testing (STNA required if OH LTC); a nursing program including one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, complete at least one of the following: a nursing aide training program; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For a listed Roper St. Francis teammate pathway, be a high school or GED graduate and a current Roper St. Francis teammate, and successfully complete the RSF PCT Training Program upon hire.
• For a listed Roper St. Francis CMA pathway, be a high school or GED graduate with current Certified Medical Assistant certification, and successfully complete the RSF PCT Training Program upon hire.
• For a listed Roper St. Francis education pathway, be currently enrolled in or have graduated from an associate’s or bachelor’s degree program in any field; no experience is required, and the RSF PCT Training Program must be completed upon hire.
• Clearly communicate with other members of the healthcare team and understand and follow their directions.
• Understand patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
• Understand and demonstrate infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work effectively as part of a team.
• Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Provide basic hygiene and activities-of-daily-living care.
• Assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
• Use clinical technology.
• Provide compassionate, relationship-based care.
• Be accountable for completing assigned tasks and escalate concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting for which the candidate is applying is preferred.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, including comfort, vital sign measurement, personal care, hygiene, mobility assistance, and unit-based specialty duties.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Mobilize patients using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage.
• HSA/FSA options, life insurance, mental health resources, and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED