Patient Care Technician (PCT) - Float Pool - West Hospital

Mercy Health • Cincinnati, OH

1d • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role is in the Nurse Float Pool at West Hospital, with the posting identifying orthopedic and oncology areas. The position is scheduled for 36 hours per week on days/evenings shifts.

The PCT provides basic care and comfort, measures vital signs, assists with personal care, hygiene, mobility, feeding, hydration, and other activities of daily living. The technician communicates patient changes and concerns to nurses, documents care as applicable, participates in handoffs, and performs delegated tasks after competency validation. Care should promote patient safety and independence and be individualized to patients’ interests and hobbies.

Candidates must meet one of the listed training, certification, education, or clinical-experience pathways applicable to the location, and meet the stated BLS requirements. Recent experience in an acute care, physician’s office, home health/hospice, or long-term care setting is preferred. EPIC EHR training is also preferred.

Requirements

• BLS Basic Life Support from the American Heart Association is required prior to hire at RSFH; at BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before direct patient care.
• For BSMH locations, completion of one of the specified pathways is required: nursing aide training; applicable STNA, CNA, or nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, completion of one of the specified pathways is required: nursing aide training; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For the listed Roper St. Francis teammate pathway, graduation from an accredited high school or GED equivalency is required, along with successful completion of the RSF PCT Training Program upon hire.
• For the listed Certified Medical Assistant pathway, graduation from an accredited high school or GED equivalency and current CMA certification are required, along with successful completion of the RSF PCT Training Program upon hire.
• For the listed associate’s or bachelor’s degree pathway, current enrollment in or graduation from an associate’s or bachelor’s program in any field is required; no experience is required, and the RSF PCT Training Program must be successfully completed upon hire.
• Ability to communicate clearly with other members of the healthcare team and understand and follow their directions.
• Knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
• Knowledge and demonstration of infection prevention and transmission-based precautions.
• Understanding of clerical duties and office-based technology.
• Ability to work as part of a team.
• Ability to collect and document patient data, including vital signs, intake/output, and changes in patient condition.
• Ability to provide basic hygiene and activities-of-daily-living care and assist with feeding, hydration, nutrition, elimination, ambulation, and mobility.
• Ability to use clinical technology.
• Compassionate, relationship-based approach to care activities.
• Accountability for completing assigned tasks.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health/hospice, or a long-term care facility, preferably in the setting for which the candidate is applying.
• EPIC Electronic Health Record (EHR) training.

Responsibilities

• Provide basic patient care, comfort, vital-sign measurement, personal care, and hygiene, including unit-based specialty duties.
• Assist patients with mobility, feeding, hydration, nutrition, and activities of daily living.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in handoffs and report pertinent patient and departmental needs upon arrival and departure.
• Perform delegated tasks after competency has been validated.
• Use therapeutic transfer techniques that promote patient independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Individualize care based on patients’ interests and hobbies.
• Escalate concerns through the chain of command.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED