Patient Care Technician (PCT) - Float Pool - West Hospital

Mercy Health • Cincinnati, OH

1d

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role is in the West Hospital Float Pool, with coverage identified for orthopedic and oncology units.

The PCT supports patients’ care, comfort, hygiene, mobility, and independence; communicates patient changes and concerns to nurses; documents care accurately and promptly; and provides customer service to patients, families, visitors, and employees. The position also involves participating in handoffs, completing delegated tasks after competency validation, and individualizing care based on patients’ interests and hobbies. Other job-related duties may be assigned, subject to reasonable accommodation.

Requirements

• BLS Basic Life Support certification from the American Heart Association is required before hire at RSFH; for BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before direct patient care.
• For BSMH locations, complete at least one qualifying pathway: nursing aide training; STNA certification (required if OH LTC), CNA certification, or nurse aide state testing; completion of a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, complete at least one qualifying pathway: nursing aide training; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• Alternative listed qualifications include graduating from an accredited high school or earning a GED and being a current Roper St. Francis teammate, with successful completion of the RSF PCT Training Program upon hire.
• An alternative qualification is graduating from an accredited high school or earning a GED and holding current Certified Medical Assistant (CMA) certification, with successful completion of the RSF PCT Training Program upon hire.
• Currently enrolled in or graduated from an associate's or bachelor's degree program in any field, with no experience requirement; successful completion of the RSF PCT Training Program upon hire is required.
• Clearly communicate with other members of the healthcare team and understand and follow their directions.
• Understand patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
• Know and demonstrate infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work effectively as part of a team.
• Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and mobility.
• Use clinical technology.
• Demonstrate a compassionate, relationship-based approach to care.
• Be accountable for completing assigned tasks and escalate concerns through the chain of command.

Nice To Haves

• Recent experience in acute care, a physician's office, home health or hospice, or a long-term care facility is preferred, with preference for experience in the setting to which the applicant is applying.
• EPIC Electronic Health Record (EHR) training is preferred.

Responsibilities

• Provide basic patient care, including comfort, vital sign measurement, personal care, and hygiene, as well as unit-based specialty duties.
• Assist patients with mobility using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible.
• Report patient changes and concerns to the nurse as a liaison between the patient and nurse.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and in a timely manner when applicable.
• Participate in handoffs and report pertinent patient and departmental needs when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Individualize care based on each patient's interests and hobbies.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED