Patient Care Technician (PCT) - Float Pool - West Hospital

Bon Secours Mercy Health • Cincinnati, OH

4d • Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated healthcare professional, in accordance with applicable regulations and the organization’s policies and procedures. This Float Pool role serves the Ortho and Oncology areas at West Hospital. The PCT supports patients’ care, comfort, safety, mobility, and independence, and communicates patient needs and concerns to the nursing team. The role requires accurate and timely documentation, completion of validated delegated tasks, and participation in handoffs. Additional job-related duties may be assigned, with reasonable accommodation as applicable.

Requirements

• BLS Basic Life Support certification from the American Heart Association is required before hire at RSFH; at BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before direct patient care.
• For BSMH locations, complete at least one of the following: a nursing aide training program; STNA certification where required for Ohio long-term care; CNA certification; nurse aide state testing; a nursing program including one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
• For Roper St. Francis Healthcare locations, complete at least one of the following: a nursing aide training program; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
• For an alternative RSFH pathway, be a high school or GED graduate and a current Roper St. Francis teammate, and successfully complete the RSF PCT Training Program upon hire.
• Alternatively, be a high school or GED graduate with current Certified Medical Assistant (CMA) certification and successfully complete the RSF PCT Training Program upon hire.
• Alternatively, be currently enrolled in or have graduated from an associate’s or bachelor’s degree program in any field; no experience is required through this pathway, and the RSF PCT Training Program must be completed upon hire.
• Clearly communicate with other members of the healthcare team and understand and follow their directions.
• Demonstrate knowledge of patient and healthcare safety standards and regulations, including falls, skin breakdown, suicide prevention, and environment of care.
• Demonstrate knowledge of infection prevention and transmission-based precautions.
• Understand clerical duties and office-based technology.
• Work effectively as part of a team and collect and document patient data, including vital signs, intake and output, and changes in patient condition.
• Provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
• Use clinical technology and provide compassionate, relationship-based care.

Nice To Haves

• Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting for which the applicant is applying is preferred.
• EPIC Electronic Health Record (EHR) training is preferred.
• BLS certification upon hire is preferred at BSMH locations.

Responsibilities

• Provide basic patient care, including comfort, vital-sign measurement, personal care, hygiene, and unit-based specialty duties.
• Assist patients with mobility using therapeutic transfer techniques that promote independence and safety.
• Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.
• Communicate patient changes and concerns to the nurse and serve as a liaison between patients and nurses.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
• Perform delegated tasks after competency has been validated.
• Follow patient and healthcare safety standards and infection-prevention precautions.
• Complete assigned tasks accountably and escalate concerns through the chain of command.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED