Patient Care Technician (PCT) - Float Pool - West Hospital

Bon Secours Mercy Health•Cincinnati, OH
•Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role is in the Float Pool at West Hospital, with service areas listed as orthopedics and oncology, and a scheduled 24 hours per week on days/evenings shifts. The PCT provides basic care and comfort, measures vital signs, assists with personal care, hygiene, mobility, feeding, hydration, nutrition, and elimination, and completes unit-based specialty duties. The technician communicates patient changes and concerns to nurses, documents care accurately and promptly, participates in handoffs, and performs delegated tasks after competency validation. Care should promote safety and independence and be individualized to the patient. The position also requires customer service for patients, families, visitors, and employees. Applicants must meet one of the listed training, certification, education, or relevant experience pathways, which vary by Mercy Health or Roper St. Francis Healthcare location. Some Roper St. Francis pathways require successful completion of the RSF PCT Training Program after hire. Benefits may vary by market and employment status.

Requirements

  • BLS Basic Life Support certification: American Heart Association BLS for Healthcare Provider is required before hire at RSFH; BLS is preferred upon hire at BSMH locations and must be obtained from an approved source before direct patient care.
  • For BSMH locations, completion of at least one of the specified pathways: a nursing aide training program; STNA, CNA, or nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For Roper St. Francis Healthcare locations, completion of at least one of the specified pathways: a nursing aide training program; STNA, CNA, or nurse aide state testing; one clinical nursing course and one clinical rotation in a nursing degree program; or one year of relevant clinical-setting experience.
  • For one RSF pathway, graduation from an accredited high school or GED equivalency, current Roper St. Francis teammate status, and successful completion of the RSF PCT Training Program upon hire.
  • For another RSF pathway, graduation from an accredited high school or GED equivalency and current Certified Medical Assistant (CMA) certification, plus successful completion of the RSF PCT Training Program upon hire.
  • For another RSF pathway, current enrollment in or graduation from an associate’s or bachelor’s degree program in any field, with no experience requirement, plus successful completion of the RSF PCT Training Program upon hire.
  • Ability to communicate clearly with other healthcare team members and understand and follow their directions.
  • Knowledge of patient and healthcare safety standards and regulations, including fall prevention, skin breakdown, suicide prevention, and environment of care.
  • Knowledge and demonstration of infection prevention and transmission-based precautions.
  • Understanding of clerical duties and office-based technology.
  • Ability to work as part of a team and collect and document patient data, including vital signs, intake/output, and changes in patient condition.
  • Ability to provide basic hygiene and activities-of-daily-living care and assist with feeding, hydration, nutrition, elimination, ambulation, and mobility.
  • Ability to use clinical technology and take accountability for completing assigned tasks.
  • Ability to escalate concerns through the chain of command.
  • Compassionate, relationship-based approach to care.

Nice To Haves

  • Recent experience in acute care, a physician’s office, home health or hospice, or a long-term care facility; experience in the setting where the applicant is applying is preferred.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including care and comfort, vital-sign measurement, personal care, and hygiene.
  • Assist patients with mobility and unit-based specialty duties.
  • Report patient changes and concerns to the nurse or healthcare team.
  • Provide customer service to patients, patients’ families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in handoffs and report pertinent patient and departmental information when arriving and leaving.
  • Perform delegated tasks after competency has been validated.
  • Mobilize patients using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible.
  • Individualize care based on patients’ interests and hobbies.
  • Assist with feeding, hydration, nutrition, bowel and bladder elimination, and activities of daily living.

Benefits

  • Competitive pay, incentives, and referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options.
  • Life insurance.
  • Mental health resources and discounts.
  • Paid time off.
  • Parental and FMLA leave.
  • Short- and long-term disability.
  • Backup care for children and elders.
  • Tuition assistance.
  • Professional development and continuing education support.
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