Patient Care Technician (PCT) - Float Pool - West Hospital

Bon Secours Mercy Health•Cincinnati, OH
•Onsite

About The Position

The Patient Care Technician (PCT) provides direct patient care under the guidance of a Registered Nurse or designated health care professional, in accordance with applicable regulations and organizational policies, procedures, and guidelines. The role supports patients in the float pool, including orthopedic and oncology care, by providing basic care, promoting comfort and independence, and communicating patient needs and changes to the nurse. The PCT also provides customer service, documents care accurately and promptly, participates in handoffs, and performs delegated tasks after competency has been validated. The position is listed for 24 scheduled weekly hours on the evening shift at West Hospital.

Requirements

  • BLS Basic Life Support certification: for RSFH, American Heart Association BLS for Healthcare Providers is required before hire; for BSMH locations, BLS is preferred upon hire and must be obtained from an approved source before direct patient care.
  • For BSMH locations, complete at least one of the listed qualifying pathways: nursing aide training; STNA, CNA, or nurse aide state testing; a nursing program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience. STNA is required if working in Ohio long-term care.
  • For Roper St. Francis Healthcare locations, complete at least one of the listed qualifying pathways: nursing aide training; STNA, CNA, or nurse aide state testing; a nursing degree program with one clinical nursing course and one clinical rotation; or one year of relevant clinical-setting experience.
  • For one listed RSF pathway, be a graduate of an accredited high school or hold a GED, be a current Roper St. Francis teammate, and successfully complete the RSF PCT Training Program upon hire.
  • For another listed RSF pathway, be a graduate of an accredited high school or hold a GED, hold current Certified Medical Assistant (CMA) certification, and successfully complete the RSF PCT Training Program upon hire.
  • For another listed pathway, be currently enrolled in or a graduate of an associate's or bachelor's degree program in any field; no experience is required, and the RSF PCT Training Program must be completed upon hire.
  • Clearly communicate with other members of the healthcare team and understand and follow their directions.
  • Know and follow patient and healthcare safety standards and regulations, including those relating to falls, skin breakdown, suicide prevention, and environment of care.
  • Understand infection prevention and transmission-based precautions.
  • Understand clerical duties and office-based technology.
  • Work effectively as part of a team and complete assigned tasks accountably.
  • Collect and document patient data, including vital signs, intake and output, and changes in patient condition.
  • Provide basic hygiene and activities-of-daily-living care; assist with feeding, hydration, nutrition, bowel and bladder elimination, ambulation, and patient mobility.
  • Use clinical technology and escalate concerns through the chain of command.
  • Use a compassionate, relationship-based approach in care activities.

Nice To Haves

  • Recent experience in acute care, a physician's office, home health or hospice, or a long-term care facility; experience in the setting of application is preferred.
  • EPIC Electronic Health Record (EHR) training.

Responsibilities

  • Provide basic patient care, including comfort, vital sign measurement, personal care, hygiene, and unit-based specialty duties.
  • Assist patients with mobility using therapeutic transfer techniques that promote independence and safety.
  • Encourage patients to complete tasks as independently as possible and individualize care based on their interests and hobbies.
  • Communicate patient changes and concerns to the nurse and serve as a liaison between patients and nurses.
  • Provide high-level customer service to patients, their families, visitors, and employees.
  • Document patient care accurately, precisely, and promptly when applicable.
  • Participate in handoffs and report pertinent information about patient and departmental needs when arriving and leaving.
  • Perform delegated tasks after competency has been validated.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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