PCT- MCCU ET9 - Fulltime Days

Yale New Haven Health•Bridgeport, CT

About The Position

The Patient Care Technician supports patient care at Bridgeport Hospital under the supervision of the Nurse Manager and direction of the Registered Nurse. The role performs direct and indirect patient care activities that help provide comprehensive, coordinated care centered on patients’ needs. Employees are expected to reflect YNHHS values and support patient- and family-centered care through participation, dignity and respect, information sharing, collaboration, and exemplary service to patients, families, physicians, staff, and support personnel. The technician assists the nursing team by collecting and reporting patient information, performing selected technical duties and treatments, and helping ensure safe and efficient care. The role includes communicating professionally with patients, families, and staff; receiving bedside reports; rotating or relocating to meet care needs; and, when directed, covering the Business Associate desk. The technician also delivers medications received through the pneumatic tube system directly to an appropriate licensed practitioner.

Requirements

High school diploma or GED.
CNA credential, EMT credential, other clinical experience in a healthcare setting, or equivalent educational background or healthcare-related training. Examples include at least one semester of nursing clinical rotations, completion of a school Fundamentals Nursing Skills Laboratory, graduation from a Medical Assistant program, or completion of a phlebotomy technician program.
Either two years of relevant direct patient care experience as dictated by placement, or the qualifying education or training described above.
Successful completion of Patient Care Associate Competency Based Training and Practicum and unit-specific competencies, including age-specific competencies.
Basic Life Support (BLS) training before employment or within one month of hire; BLS must be maintained throughout employment.
Successful completion of orientation.
Proficient spoken and written English.
Evidence of positive initiatives with patients and staff.
Ability to perform the listed physical duties, including standing, walking, sitting, using hands, reaching, and occasionally lifting or moving up to 25 pounds.
Vision abilities required include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Collects and reports information to assist the RN with assessing, planning, and evaluating patient needs and treatment, and reports identified deviations to the RN.
Obtains and records vital signs as ordered or delegated by the RN.
Performs technical duties and selected treatments, procedures, and activities that contribute to safe and efficient patient care.
Ensures patients are accurately identified using established policies and procedures, including identification at doors, ID bands, and barcode scanning for lab draws.
Assists in caring for patients with attention to safety and individual or cultural diversity, and collaborates with the multidisciplinary team to address patient and family needs.
Communicates and interacts professionally with patients, families, and staff.
Covers the Business Associate desk in the Business Associate’s absence under the direction of the Nurse Manager or designee.
Participates in receiving patient bedside report at the beginning of each shift and as needed throughout the shift.
Demonstrates accountability and responsibility in daily performance and relocates or rotates to meet patient care needs.
Completes non-therapeutic functions under the direction of an MD, PA, APRN, or RN.
Removes medications sent from Pharmacy or Hospital Supply from the pneumatic tube system and immediately delivers them to the appropriate licensed practitioner.