PCT-HVC Heart Failure NE10- Fulltime Days

Yale New Haven Health•Bridgeport, CT

5d•Onsite

About The Position

At Bridgeport Hospital, the Patient Care Technician supports coordinated, patient-centered care as part of the patient’s care team. Under the supervision of the Nurse Manager and direction of the Registered Nurse, the technician performs direct and indirect patient-care activities that support comprehensive care. The role reflects YNHHS values of integrity, patient-centered care, respect, accountability, and compassion, and supports patient- and family-centered care through participation, dignity and respect, information sharing, and collaboration. It also includes providing exemplary customer service and helping create a positive environment for patients, families, physicians, staff, and support personnel. The technician assists with gathering and reporting information for patient assessment, planning, and evaluation; performs delegated technical duties and selected treatments; and helps ensure safe, efficient care. The position also involves professional communication with patients, families, and staff, receiving bedside reports, rotating or relocating to meet patient-care needs, and delivering medications received through the pneumatic tube system promptly to an appropriate licensed practitioner.

Requirements

High school diploma or GED.
A CNA credential, EMT qualification, other clinical experience in a healthcare setting, or equivalent educational background or healthcare-related training. Examples include at least one semester of clinical rotations in a nursing program, completion of a nursing fundamentals skills laboratory, graduation from a Medical Assistant program, or completion of a phlebotomy technician program.
Either two years of relevant direct patient-care experience as determined by placement, or the specified qualifying education or training.
Successfully complete Patient Care Associate Competency Based Training and Practicum and unit-specific competencies, including age-specific competencies.
Obtain Basic Life Support (BLS) training before employment or within one month of hire, and maintain current BLS throughout employment.
Successfully complete orientation.
Speak and write English proficiently.
Demonstrate positive initiatives with patients and staff.

Responsibilities

Under RN direction, perform assigned tasks to obtain and report information that assists with assessment, planning, and evaluation of patient needs and treatment; report identified deviations to the RN.
Obtain and record vital signs as ordered or delegated by the RN.
Perform technical duties, selected treatments, procedures, and activities that contribute to safe and efficient patient care.
Follow established policies and procedures to ensure accurate patient identification, including use of identification bands and barcode scanning for lab draws.
Assist with patient care while considering the safety of relevant patient populations.
Collaborate with the multidisciplinary team and offer suggestions for addressing patient and family needs, considering cultural and individual diversity.
Communicate and interact professionally with patients, families, and staff.
Cover the Business Associate desk when the Business Associate is absent, under the direction of the Nurse Manager or designee.
Participate in receiving bedside reports at the beginning of each shift and as needed throughout the shift.
Demonstrate accountability and responsibility in daily work performance.
Relocate and rotate as needed to meet patient-care needs.
Perform non-therapeutic functions under the direction of a physician, physician assistant, advanced practice registered nurse, or registered nurse.
Remove medications sent from the Pharmacy or Hospital Supply from the pneumatic tube system and immediately deliver them to the appropriate registered nurse, physician, advanced practice registered nurse, physician assistant, or other appropriate licensed practitioner.