Medicine ET8 PCT - Fulltime Days

Yale New Haven Health•Bridgeport, CT

About The Position

The Patient Care Technician supports patient care under the supervision of the Nurse Manager and direction of the Registered Nurse. The role performs direct and indirect patient care activities that contribute to comprehensive care, including gathering and reporting information to assist with patient assessment, planning, and evaluation. The technician supports safe, efficient care delivery and communicates deviations or concerns to the RN. The position emphasizes patient- and family-centered care, respectful and compassionate interactions, and collaboration with patients, families, and the multidisciplinary team. It also requires delivering exemplary customer service to patients, families, physicians, staff, and support personnel. The technician may cover the Business Associate desk when needed and handles medications delivered through the pneumatic tube system by promptly bringing them to an appropriate licensed practitioner.

Requirements

High school diploma or GED.
A CNA credential, EMT credential, other clinical experience in a healthcare setting, or equivalent educational background or healthcare-related training. Examples include at least one semester of clinical nursing rotations, completion of a nursing Fundamentals Skills Laboratory, graduation from a Medical Assistant program, or completion of a phlebotomy technician program.
Either two years of relevant direct patient care experience, as determined by placement, or the qualifying education or training described above.
Successful completion of Patient Care Associate Competency Based Training and Practicum, plus unit-specific competencies including age-specific competencies.
Basic Life Support (BLS) training before employment or within one month of hire; BLS must be maintained throughout employment.
Successful completion of orientation.
Proficiency in speaking and writing English.
Evidence of positive initiatives with patients and staff.

Responsibilities

Under the direction of the RN, perform assigned tasks and activities to obtain and report information that assists with assessment, planning, and evaluation of patient needs and treatment; report identified deviations to the RN.
Obtain and record vital signs as ordered or delegated by the RN.
Perform technical duties and selected treatments, procedures, and activities that support safe and efficient patient care.
Ensure patients are accurately identified according to established policies and procedures, including use of ID bands and barcode scanning for lab draws.
Assist in patient care while considering the safety of relevant patient populations.
Collaborate with the multidisciplinary team and offer suggestions for addressing patient and family needs, while recognizing cultural and individual diversity.
Communicate and interact professionally with patients, families, and staff.
Cover the Business Associate desk when the Business Associate is absent, under the direction of the Nurse Manager or designee.
Participate in receiving bedside patient reports at the beginning of each shift and as needed throughout the shift.
Demonstrate accountability and responsibility in daily work, and relocate or rotate as needed to meet patient care needs.
Perform non-therapeutic functions under the direction of a physician, PA, APRN, or RN.
Remove medications sent from the Pharmacy or Hospital Supply from the pneumatic tube system and immediately deliver them to the appropriate licensed practitioner.