HVC NE10 - PCT - Fulltime Nights

Yale New Haven Health•Bridgeport, CT

About The Position

The Patient Care Technician (PCT) works under the supervision of the Nurse Manager and the direction of the Registered Nurse to perform duties that support comprehensive patient care. The role includes direct and indirect patient care activities, selected tasks to assist with assessment and evaluation of patient needs, technical duties and treatments, and reporting identified deviations to the RN. The PCT contributes to coordinated, patient-centered care and is expected to demonstrate YNHHS values and standards of professional behavior, including integrity, respect, compassion, accountability, and patient-centered care. The position also supports a welcoming environment and exemplary service for patients, families, physicians, staff, and support personnel. The PCT helps ensure patient safety, communicates and collaborates with patients, families, and the multidisciplinary team, and may cover the Business Associate desk when needed under the direction of the Nurse Manager or designee. The role includes receiving bedside reports and promptly delivering medications received through the pneumatic tube system to an appropriate licensed practitioner.

Requirements

High school diploma or GED.
CNA credential, EMT qualification, other clinical experience in a healthcare setting, or equivalent educational background. Examples include at least one semester of clinical rotations in a nursing program, completion of a nursing program's Fundamentals Nursing Skills Laboratory, graduation from a Medical Assistant program, or completion of a phlebotomy technician program or similar healthcare-related training or experience.
Either two years of relevant direct patient care experience as dictated by placement, or education as described in the posting.
Successful completion of Patient Care Associate Competency Based Training and Practicum and unit-specific competencies, including age-specific competencies.
Basic Life Support (BLS) training before employment or within one month of hire, maintained throughout employment.
Successful completion of orientation.
Proficiency in spoken and written English.
Evidence of positive initiatives with patients and staff.
Ability to regularly sit, use hands to finger, handle, or feel, reach with hands and arms, talk, hear, stand, and walk; occasionally lift or move up to 25 pounds.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Under the direction of the RN, perform selected tasks to obtain and report information that assists in assessing, planning, and evaluating patient needs and treatment; report identified deviations to the RN.
Obtain and record vital signs as ordered or delegated by the RN.
Perform technical duties and selected treatments, procedures, and activities that support safe and efficient patient care.
Ensure patients are accurately identified according to established policies and procedures, including use of identification bands and barcode scanning for lab draws.
Assist in patient care while considering the safety of key populations.
Collaborate with the multidisciplinary team and offer suggestions to address patient and family needs, taking cultural and individual diversity into account.
Communicate and interact professionally and effectively with patients, families, and staff.
Cover the Business Associate desk when the Business Associate is absent, under the direction of the Nurse Manager or designee.
Participate in receiving patient bedside report at the beginning of each shift and throughout the shift as needed.
Demonstrate accountability and responsibility in daily work performance.
Relocate and rotate to meet patient care needs.
Perform non-therapeutic functions under the direction of an MD, PA, APRN, or RN.
Remove medications sent from the Pharmacy or Hospital Supply from the pneumatic tube system and immediately deliver them to the appropriate RN, physician, APRN, PA, or other appropriate licensed practitioner.