Patient Care Technician (PCT) Trainee - Emergency Department (ED) - St. Elizabeth Youngstown Hospital - PRN

Mercy Health • Youngstown, OH

12d • Onsite

About The Position

The Patient Care Technician Trainee provides direct patient care under the guidance and oversight of a Registered Nurse or designated health care professional, following applicable federal, state, and local regulations and Bon Secours Mercy Health policies, procedures, and guidelines. This temporary nurse aide training program provides enhanced clinical work experience. The position is in the Emergency Department at St. Elizabeth Youngstown Hospital and is PRN.

Under the direction of a designated preceptor, the trainee supports the nursing process by providing basic patient care and comfort, measuring vital signs, assisting with personal care, hygiene, and mobility, and performing unit-based specialty duties. The trainee communicates patient changes and concerns to nurses, provides customer service to patients and others, documents care accurately and promptly when applicable, participates in hand-off reports, and performs delegated tasks under oversight to develop competency.

Requirements

• Possess problem-solving skills and excellent communication and interpersonal skills.
• Engage with staff and patients in a professional manner.
• Be able to work proactively in a rapidly changing environment.
• Know patient and healthcare safety standards, regulations, and infection prevention practices.
• Use clinical technology.
• Be accountable for completing assigned tasks and escalating concerns as necessary.
• Obtain Basic Life Support (BLS) certification from an approved source before providing direct patient care.

Nice To Haves

• BLS certification from the American Heart Association is preferred upon hire.
• Recent experience in a healthcare environment is preferred, especially in the setting for which the applicant is applying; it is not required.

Responsibilities

• Provide basic patient care, including care and comfort, vital sign measurement, personal care and hygiene, mobility assistance, and unit-based specialty duties.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, families, visitors, and employees.
• Document patient care accurately, precisely, and promptly when applicable.
• Participate in hand-off reports about pertinent patient and departmental needs when arriving and leaving.
• Perform delegated tasks under oversight to develop competencies aligned with education.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed