Patient Care Technician (PCT) Trainee - Emergency Department (ED) - St. Elizabeth Youngstown Hospital - PRN

Mercy Health BSMH • Youngstown, OH

5d • Onsite

About The Position

The Patient Care Technician Trainee provides direct patient care under the guidance and oversight of a Registered Nurse or designated health care professional, in accordance with applicable regulations and Bon Secours Mercy Health policies, procedures, and guidelines. The temporary nurse aid training program enhances clinical working experience. The role is based in the Emergency Department at St. Elizabeth Youngstown Hospital and is PRN.

Under the direction of a designated preceptor, the trainee supports the nursing process, performs basic patient-care duties, communicates patient changes or concerns to nurses, documents care when applicable, and completes delegated tasks under oversight to develop competency.

Requirements

• Possess problem-solving skills and excellent communication and interpersonal skills.
• Engage with staff and patients in a professional manner.
• Be able to act proactively in a rapidly changing environment.
• Know patient and healthcare safety standards, regulations, and infection prevention.
• Use clinical technology.
• Be accountable for completing assigned tasks and escalating concerns as necessary.
• Obtain Basic Life Support (BLS) certification from an approved source before providing direct patient care.

Nice To Haves

• Basic Life Support (BLS) certification from the American Heart Association is preferred upon hire.
• Recent experience in a healthcare environment, preferably in the setting for which the applicant is applying; experience is preferred but not required.

Responsibilities

• Provide basic patient care, including comfort, vital-sign measurement, personal care and hygiene, and assistance with mobility, including unit-based specialty duties.
• Act as a liaison between patients and nurses by reporting changes and concerns.
• Provide high-level customer service to patients, patients’ families, visitors, and employees.
• Complete accurate, precise, and timely documentation when applicable for patient care.
• Participate in hand-offs and report pertinent patient and departmental information upon arrival and when leaving.
• Perform delegated tasks under oversight to gain training and competency aligned with education.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed