Patient Care Tech (PCT) - Telemetry

Tenet Healthcare•Detroit, MI

4d•Onsite

About The Position

The Patient Care Associate (PCA) is a member of the patient care services team and provides technical, multi-skilled direct and indirect patient care. The PCA works under the supervision of a registered nurse, who delegates tasks according to patient needs and the PCA’s skills and abilities. The PCA reports deviations from expected patient parameters to the registered nurse. The role supports compassionate care by assisting patients with comfort and activities of daily living, communicating changes in their medical or emotional condition, and helping nursing personnel respond to emergencies. Depending on unit needs, the PCA may also perform general clerical tasks. The position requires collaboration with care-team members, adherence to departmental procedures and safety standards, and ongoing participation in training and competency maintenance.

Requirements

High school diploma or GED.
Graduation from a school of practical nursing, or completion of a certified PCA/PCT program, certified nurse assistant program or equivalent training, medical assistant program, EMT program, or phlebotomy training program.
Good analytical, observational, and problem-solving skills.
Mathematical ability to perform basic calculations.
Ability to adapt to new technologies used in the work environment.
Strong interpersonal and verbal skills and commitment to teamwork, including the ability to communicate effectively with patients, families, and hospital personnel.
Good reading, writing, and comprehension skills.
Physical ability to walk and stand regularly (80–90% of work time), lift soiled linens, move equipment, assist patients with repositioning and transfers, and perform activities of daily living and locomotion; tasks may require lifting very heavy loads (60+ pounds), bending, pulling, and pushing.
Visual acuity and manual dexterity.
Ability to perform routine clerical functions, including answering telephones, taking messages, and retrieving basic computer information.
Willingness to make a meaningful contribution to the work environment through behavior and attitude.

Nice To Haves

Six months of direct patient-care experience is preferred.

Responsibilities

Collaborate and cooperate with care-team members to ensure consistent, quality care and productive employee relations; support continuous improvement, teamwork, and the DMC mission, vision, and values.
Perform basic patient-care activities under a registered nurse’s direction and report changes in patients’ medical or emotional condition.
Assist nursing personnel in responding to emergency patient situations.
Assist patients with activities of daily living, including feeding, bathing, toileting, personal hygiene, repositioning, transfers, and locomotion.
Follow departmental policies, procedures, objectives, continuous-improvement initiatives, and safety, environmental, and infection-control standards.
Respect patient comfort, privacy, and confidentiality; answer patient and family questions and explain procedures and processes within the scope of training and abilities.
Perform general clerical duties as required by unit needs, such as answering telephones and call lights and greeting patients and visitors.
Participate in workshops, educational programs, and in-service meetings; review current literature and maintain competencies jointly with the institution.
Perform other assigned tasks.