Patient Care Tech (PCT) - Telemetry

Tenet • Detroit, MI

3d • Onsite

About The Position

The Patient Care Associate (PCA) is a member of the patient care services team and provides technical, multi-skilled direct and indirect patient care. The PCA works under the supervision of a registered nurse, who delegates tasks based on patient needs and the PCA’s skills and abilities. The PCA reports deviations from expected patient parameters and changes in patients’ medical or emotional condition to the registered nurse, and assists nursing personnel in responding to emergency patient situations.

The position includes helping patients with activities of daily living, such as feeding, bathing, toileting, and personal hygiene. The PCA supports patient comfort, privacy, and progress; answers patient and family questions and explains procedures within the scope of their training and abilities; maintains confidentiality; and performs general clerical duties as required by unit needs. The role also requires following department policies and safety, environmental, and infection-control standards, participating in continuous improvement and team efforts, and maintaining competencies through learning and development activities.

Requirements

• High school diploma or GED.
• Meet one of the stated training pathways: graduation from a school of practical nursing; completion of a certified PCA/PCT program; completion of a certified nurse assistant program or equivalent training; completion of a medical assistant program; completion of an EMT program; or completion of a phlebotomy training program.
• Good analytical, observational, and problem-solving skills.
• Mathematical ability to perform basic calculations.
• Ability to adapt to new technologies used in the work environment.
• Strong interpersonal and verbal skills and a commitment to teamwork and effective communication with patients, families, and hospital personnel.
• Good reading, writing, and comprehension skills.
• Physical ability to walk and stand regularly (80–90% of work time), lift soiled linens and move equipment, and assist patients with repositioning, transfers, activities of daily living, and locomotion. These activities may require lifting very heavy loads of 60+ pounds, bending, pulling, pushing, standing, and walking.
• Visual acuity and manual dexterity.
• Ability to perform routine clerical functions, such as answering telephones, taking messages, and retrieving basic computer information.
• Willingness to contribute meaningfully to the work environment through behavior and attitude.

Nice To Haves

• Six months of direct patient care experience is preferred.

Responsibilities

• Collaborate and cooperate with care team members to promote consistent, quality care and productive employee relations.
• Perform basic patient care activities under the direction of a registered nurse and report changes in patients’ medical or emotional condition.
• Assist nursing personnel in responding to emergency patient situations.
• Assist patients with activities of daily living, including feeding, bathing, toileting, and personal hygiene.
• Follow departmental policies, procedures, objectives, continuous-improvement initiatives, and safety, environmental, and infection-control standards.
• Show sensitivity to patient comfort and privacy, express interest in patient progress, answer questions, explain procedures within the scope of training, and maintain confidentiality.
• Perform general clerical duties as required, such as answering telephones and call lights and greeting patients and visitors.
• Participate in workshops, educational programs, in-service meetings, and review of current literature to support personal growth and maintain competencies.
• Perform other assigned tasks.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts
• Healthcare and dependent care flexible spending accounts
• Employee Assistance Program
• Employee discount program
• Voluntary pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, and auto and home insurance

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED