Patient Care Tech II - Inpatient, Memorial Campus South 2 , 32 hours, Nights

UMass Memorial Health•Worcester, MA

3d•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit-specific standards, the Patient Care Tech II provides patient care to meet patients’ personal needs and comfort and assists members of the healthcare team. The position serves patients, nurses, physicians, and other colleagues as an integral member of the patient care team. To qualify as a PCT II, the caregiver must meet the full competencies outlined by Nursing Professional Practice. This is a 32-hour-per-week, non-exempt position on the night shift, scheduled from 11 p.m. to 7 a.m. The role is based in an inpatient patient-care environment at Memorial Campus South 2. The posted hiring range is $19.74–$26.96 based on a 40-hour schedule; compensation is prorated for part-time or reduced schedules and varies based on scheduled hours, experience, skills, qualifications, and internal equity. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency at the Patient Care Technician I level and at least 800 hours and 6 months of work as a PCT I, or 6 months of prior inpatient or outpatient direct patient-care experience.
Ability to read, write, and communicate in English clearly and concisely.
Knowledge of medical terminology.
Computer skills.
Strong interpersonal skills to gather information, build collaborative working relationships within and across departments, and provide exceptional patient service.
Proven problem-solving ability in routine situations.
Ability to remain calm under stress or in emergency situations.
Ability to work indoors in a patient-care environment; use hand dexterity, hearing, and vision to take direction, adjust equipment, and observe and describe patient conditions.
Ability to lift up to 50 pounds; work involves substantial standing and walking, with possible pushing of heavy equipment and frequent bending.

Responsibilities

Communicate observations and patient changes clearly and promptly to the RN, including changes in skin condition, vital signs, and mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints when necessary in accordance with training, education, and direction.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention devices or strategies, and follow restraint policy standards when caring for restrained patients.
Take and record vital signs, including temperature, pulse, respirations, blood pressure, and pulse oximetry; measure and record patient height and weight.
Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for transport to the laboratory.
Perform phlebotomy in certain locations.
Carry out selected unit-specific procedures, such as changing telemetry-unit batteries, checking equipment status, cleaning equipment between patients, and storing supplies appropriately.
Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, obtaining and setting up equipment and supplies, using sterile technique when indicated, positioning and supporting patients, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed; empty and record approved outputs from sources such as Foley catheters, ostomy appliances, and drainage systems; and provide directed ostomy care to established ostomate patients.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, family members, visitors, and others.
Replenish patient and unit supplies and equipment.
Seek assistance from designated resources when additional direction is needed.
Stay current with hospital and unit changes by reviewing communication boards, books, bulletin boards, posted notices, and UMMHC emails.
Precept new Patient Care Technicians.
Comply with departmental policies, procedures, and objectives; attend required meetings, conferences, and seminars; and apply quality improvement in daily work.
Comply with health and safety requirements, uphold the Standards of Respect, maintain regular and reliable attendance, and perform other similar duties as directed.