Patient Care Tech II - Inpatient, Memorial Campus South 2, 32 Hours, Evenings

UMass Memorial Health•Worcester, MA

2d•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit-specific standards, the Patient Care Tech II provides patient care to meet patients’ personal needs and comfort and assists members of the healthcare team. The role is an integral part of the patient care team and serves patients, nurses, physicians, and colleagues who support care delivery. To become a PCT II, the caregiver must meet the full competencies outlined by Nursing Professional Practice. The position is based indoors in a patient care environment. It involves evening shifts scheduled from 2:45 p.m. to 11:15 p.m., 32 hours per week, with every other weekend and every other holiday scheduled. The stated hiring range is $19.74–$26.96 based on a 40-hour schedule; compensation is prorated for reduced schedules and varies according to scheduled hours, experience, skills, qualifications, and internal equity. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency attainment at the Patient Care Technician I level, with at least 800 hours and six months of work as a PCT I, or six months of prior direct patient care experience in an inpatient or outpatient setting.
Ability to read, write, and communicate in English clearly and concisely.
Knowledge of medical terminology.
Computer skills.
Strong interpersonal skills to gather information, build collaborative working relationships within and across the organization, and provide exceptional patient service.
Proven problem-solving abilities in routine situations.
Ability to remain calm under stress or in emergency situations.
Ability to work indoors in a patient care environment; use hand dexterity, hearing, and vision to take direction, adjust equipment, and observe and describe patient observations.
Ability to lift up to 50 pounds; tolerate heavy physical demands, including standing and walking most of the time, potentially pushing heavy equipment, and bending frequently.
An equivalent combination of education and experience may be substituted for listed requirements where certification, licensure, or registration is not required.

Responsibilities

Communicate observations and patient changes clearly and promptly to the RN, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints in accordance with training, education, and direction when de-escalation is unsuccessful.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention strategies, and follow restraint policy standards when caring for restrained patients.
Take and record vital signs, including temperature, pulse, respirations, blood pressure, and pulse oximetry, and measure and record patients’ height and weight.
Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for laboratory transport.
Perform phlebotomy in designated locations.
Perform selected unit-specific procedures, such as changing telemetry batteries, checking unit equipment, cleaning equipment between patients, and storing supplies properly.
Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, obtaining and setting up equipment and supplies, using sterile technique when indicated, positioning patients, providing emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed; empty and record approved output from sources such as Foley catheters, ostomy appliances, and drainage systems; and perform directed ostomy care for established ostomate patients.
Respond sensitively to patient needs, provide information, and build positive rapport and relationships.
Communicate respectfully and in a culturally and age-appropriate manner with patients, staff, families, visitors, and others.
Replenish patient and unit supplies and equipment.
Request assistance from identified resources when additional direction is needed.
Keep current with hospital and unit changes by reviewing communications, notices, and UMMHC emails.
Precept new Patient Care Technicians.
Comply with departmental policies, procedures, and objectives and with health and safety requirements.
Attend meetings, conferences, and seminars as required or directed; use quality improvement in daily work; and contribute to a professional, respectful, tolerant, civil, and accepting environment.
Maintain regular, reliable, and predictable attendance and perform other similar duties as required or directed.