Patient Care Specialist - Medical Specialty Clinic - PCS

Mayo Clinic • Mankato, MN

11d

About The Position

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of the Registered Nurse (RN) and accepts delegation from care team members, including physicians, advanced practice providers, RNs, LPNs, and MAs, to meet the needs of patients and families. Direct care includes providing care, collecting and documenting patient-care data, and communicating information to patients, families, and care-team members. Indirect care includes maintaining the care environment and performing unit-based clerical duties. The role requires strong organizational skills and teamwork, along with a commitment to continuous learning, quality, and excellence. Use of multiple computer applications is required. The PCS works with patients across the life span and with multiple conditions.

Requirements

• Must be at least 18 years old.
• Ability to read and communicate effectively in English.
• Basic computer skills and experience using technological devices such as cell phones and laptops.
• Ability to work irregular hours, including days, evenings, holidays, and weekends.
• Self-motivated and able to work independently.
• Able and willing to work with all populations served.
• Working knowledge of computers and software applications.
• Demonstrated ability to react calmly and effectively in emergency situations.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Well organized, detail-oriented, accurate, and efficient.
• Current Basic Life Support for Health Care Providers certification from the American Heart Association or American Red Cross is required. If a candidate does not currently have the required certification, education and testing will be included in the orientation and training program.

Nice To Haves

• High school graduate or GED equivalency preferred.
• Experience as a PCS, HUC, MA, NS, or Ward Clerk preferred.
• Demonstrated knowledge of medical terminology preferred.

Responsibilities

• Provide direct and indirect patient care under RN supervision and accept delegated tasks from care-team members.
• Collect and document patient-care data.
• Communicate information to patients, families, and care-team members.
• Help maintain the environment of care.
• Perform unit-based clerical duties.
• Work with patients across the life span and with multiple conditions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed